Vcheck ยท 8 hours ago
Collections Analyst
Vcheck is a company that provides advanced investigation platforms and portfolio monitoring solutions to financial institutions. As a Collections Analyst, you will support the accounts receivable function by ensuring timely processing of customer payments and collection activities, while maintaining positive customer relationships.
Identity ManagementProfessional Services
Responsibilities
Request and pursue payment on delinquent accounts via communication with the account holder
Send friendly reminder emails for prior month invoices
Research customer payment discrepancies and past-due amounts
Research customer credits (journal entries, overpayments, credit memos)
Generate and distribute monthly customer statements
Maintain logs of payment promises and pertinent account details; schedule follow-up communication with the account holder
Deliver special billing instruction invoices
Generate consolidated invoices as requested by customers
Complete AR-related cases
Monitor and manage the accounts receivable inbox as needed
Meet with your assigned sales rep(s) weekly or bi-weekly
Take and return incoming calls
Attend AR daily team meetings, biweekly finance/sales ops/IT meetings, and monthly company-wide team meetings
Generate SOPs to document current procedures and update them, as needed
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent required
Ability to read, write, and speak English proficiently
Excellent organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to communicate with account holders courteously
Self-motivated and coachable
Able to handle confidential information
Proficient with Microsoft Office Suite or similar software
Preferred
No prior collections experience required, but preferred
NetSuite experience preferred
Benefits
Competitive compensation package
Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
401k plan with a 4% employer match
Flexible vacation policy, encouraging you to take the time you need
Annual wellness allowance to support your health and well-being
Quarterly team events to keep us connected in a hybrid environment
A fun and collaborative remote work environment where you'll be supported by a team of dedicated and collaborative colleagues
Company
Vcheck
Vcheck is a global investigations firm that helps institutions protect their investments by providing intelligence on individuals and entities.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Sunstone Partners
2021-11-30Private Equity
Recent News
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