NinjaOne · 1 day ago
QA Engineer
Oregon, United States
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $110K/yr
5+ years expNinjaOne is a leading company in automated endpoint management, seeking a Quality Assurance Engineer to ensure the quality of their SaaS software products. The role involves comprehensive software testing, troubleshooting, and collaboration with development teams to maintain high standards of quality across all platforms.
Cyber SecurityDocument ManagementInformation ServicesSoftwareSoftware Engineering
No H1B
U.S. Citizen Only
Responsibilities
IT Operations Expertise: dive into our suite of software products and become an in-house expert on our IT software solutions. Help shape the future of MSPs and IT teams by understanding user requirements, scrutinizing product usability, and providing invaluable feedback
Quality Testing & Troubleshooting: responsible for comprehensive software testing, to guarantee impeccable feature releases. Develop and maintain accurate test plans and ensure compliance across all platforms
Documentation: create detailed reports on the quality and functionality of software applications after thorough testing. Ensure any defects or issues are documented clearly for the development teams to address
Continuous Improvement: recommend enhancements to current testing methodologies, tools, and processes to refine and iterate our QA practices
Collaboration: work alongside our developers, product managers, and leaders throughout the software development life cycle, ensuring that quality standards are always achieved
Other duties as needed. Outstanding communication skills
Qualification
Required
Bachelor's degree in technology is a distinct advantage, though not mandatory
5+ years of recent experience in roles like Technical IT Support, Product Support, or Systems Engineering is essential
2+ years of experience scripting in at least one or preferably multiple scripting languages such as PowerShell, Bash, Batch, Python, etc
Previous experience with at least 2 of the 3 operating systems: Windows, Mac or Linux is required. Including an understanding of system settings, the Windows Registry, and other OS foundational aspects
Experience with computer networks and network equipment setup and management, understanding of network hardware would make you stand out
Experience working with databases including PostgreSQL, SQL, and MySQL
Experience setting up and configuring Virtual Machines (VM). A focus on ESXi and Hyper-V will be advantageous
Experience with Virtualization platform - VMWare Fusion, VirtualBox, Parallels
Experience using command line and PowerShell tools for administration computer operating systems
Ability to collect and analyze information from log files
Experience using API platforms, NinjaOne uses Postman experience which would be a plus
Experience with any remote-control tools including TeamViewer, Splashtop, AnyDesk, ConnectWise
Experience with TCP/IP protocols, especially SNMP, TCP, UDP, ICMP, DN; will make you a good fit for our network monitoring team
Experience with Jira and Jira X-Ray extension will make you standout as well
Engage and collaborate with diverse teams, ensuring feedback is articulated clearly and transformed into actionable insights
Attention to detail, ensuring that all bugs and inconsistencies go unnoticed
Ability to think on your feet, coupled with analytical prowess, for identifying, documenting, resolving or escalating issues as they arise
Outstanding communication skills
Benefits
Medical, dental, and vision insurance
401(k) plan
Unlimited PTO
Life insurance coverage
Company
NinjaOne
NinjaOne serves as an IT platform for endpoint management that enhances productivity, minimizes risks, and lowers overall IT expenses.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$761.5MKey Investors
ICONIQ GrowthSummit Partners
2025-02-24Series C· $500M
2024-02-06Series C· $231.5M
2020-03-12Series Unknown· $30M
Leadership Team
E
Eric Herrera
Co-Founder & VP Sales
C
Christopher Matarese
Founder, President, and Chief Financial Officer
Recent News
Tech Startups - Tech News, Tech Trends & Startup Funding
2026-01-07
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2026-01-07
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