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TCOM, L.P. · 1 day ago

Technical Writer/Trainer

Elizabeth City, NC

Full-time

Hybrid

Senior Level

5+ years exp

TCOM, L.P. is a company specializing in advanced military equipment and training. The Technical Writer/Trainer will be responsible for writing and revising technical materials, developing system documentation, and facilitating training classes on aerostat systems and maintenance procedures.

AerospaceSecurity

Comp. & Benefits

Responsibilities

Maintain cognizance of system hardware status, configuration and testing schedules

Become fully knowledgeable of the functions, operation, test and maintenance procedures of the equipment

Evaluate existing operation and maintenance documentation

Modify and develop documentation to meet current hardware configuration, requirements and schedules

Review vendor documentation

Interface with hardware/system and field engineering personnel to obtain the necessary information for developing the documentation materials

Develop the operation, repair parts, checklists, and maintenance manuals within the schedule requirements

Validate operation, repair parts, and maintenance manuals

Develop documentation in MIL-STD format using Arbortext Editor

Adhere to stylesheet and DTD rules

Ensure IETM XML is error free by using business rules and source verifier

Familiarity with all Aerostat systems functions, operations, maintenance, and approved procedures

Read and interpret mechanical and electrical drawings and schematics

Develop and modify instructional materials that reflect current hardware configurations and requirements

Assist the Curriculum Developers, the Lead Technical Trainer, and the Curriculum Development and Training Supervisor with classroom setup, locating and securing training aids for classroom instruction, and coordinating with other functional areas of TCOM to support Classroom instruction and on System instruction

Facilitate content using the aerostat system, technical documentation, including utilizing technical manuals, training aids and job aids

Travel to CONUS and OCONUS for extended periods of time

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources

Reviewing engineering specifications and design review documents

Reading and interpreting engineering drawings and schematics

Reviewing Field Modification and Field Change notices/documents

Reviewing and evaluating existing training materials

Participating in interviews with engineers, vendors, field support specialists and other subject matter experts

Writing, revising, and providing input on technical manuals

Interacting With Computers — Using computers and computer systems (including hardware and software)

Proficient with technical writing in XML and/or Arbortext is required

Proficient in use of DoD specifications, such as MIL-STD 40051-2C and MIL-HDBK-1222

Proficient with Microsoft Office Suite, such as Word, PowerPoint, and Excel

Familiar with Microsoft Office Suite products such as Word, Power Point, and Excel

Familiarity with graphics tools such as Adobe Creative Suite a plus

Familiarity with modeling tools such as Solid Works a plus

Familiarity with computer-based training authoring tools, such as Captivate or Articulate a plus

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form

Communicating with Supervisors, Peers, or students — Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person

Confer with engineering, technical, manufacturing or field support personnel

Communicating effectively with students via group lecture, small group informal exchanges, and one-on-one

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job

Use interviewing procedures

Use technical information in operation and maintenance activities

Use latest information in the field of training techniques and technologies

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards

Ensure correct grammar, punctuation, or spelling

Perform Other Duties And Responsibilities As Assigned

Qualification

Technical writing in XMLMIL-STD specificationsTechnical training developmentArbortext EditorMechanicalElectrical drawingsMicrosoft Office SuiteResearch skillsCommunication skillsTeam collaborationProblem-solving skills

Required

Write and revise technical materials, such as equipment manuals, parts breakout manuals, preventative maintenance checks and services, check lists, hand receipts, appendices, or operating and maintenance instructions on advanced military equipment

Develop system documentation to be used for maintenance and operation of the aerostat, mooring subsystem, and associated ground/site support equipment

Support course development to include lesson plans, slide presentations, practical exercises, student handouts, tests, and technical manuals

Research, analyze, and implement course modifications based on customer requirements, industry/customer technical documentation, feedback, and course evaluation results

Facilitate selected course modules for each type of Aerostat System

Conduct training classes on the same subject matter, including advanced military equipment

Maintain cognizance of system hardware status, configuration and testing schedules

Become fully knowledgeable of the functions, operation, test and maintenance procedures of the equipment

Evaluate existing operation and maintenance documentation

Modify and develop documentation to meet current hardware configuration, requirements and schedules

Review vendor documentation

Interface with hardware/system and field engineering personnel to obtain the necessary information for developing the documentation materials

Develop the operation, repair parts, checklists, and maintenance manuals within the schedule requirements

Validate operation, repair parts, and maintenance manuals

Develop documentation in MIL-STD format using Arbortext Editor

Adhere to stylesheet and DTD rules

Ensure IETM XML is error free by using business rules and source verifier

Familiarity with all Aerostat systems functions, operations, maintenance, and approved procedures

Read and interpret mechanical and electrical drawings and schematics

Develop and modify instructional materials that reflect current hardware configurations and requirements

Facilitate content using the aerostat system, technical documentation, including utilizing technical manuals, training aids and job aids

Travel to CONUS and OCONUS for extended periods of time

Proficient with technical writing in XML and/or Arbortext is required

Proficient in use of DoD specifications, such as MIL-STD 40051-2C and MIL-HDBK-1222

Proficient with Microsoft Office Suite, such as Word, PowerPoint, and Excel

Communicating effectively with students via group lecture, small group informal exchanges, and one-on-one

Ensure correct grammar, punctuation, or spelling

Bachelor's degree in a related technical Engineering field, or equivalent

Must have at least five years of experience including technical writing, the development and conduct of technical training classes, and experience working with Field Engineers

Preferred

Familiarity with graphics tools such as Adobe Creative Suite a plus

Familiarity with modeling tools such as Solid Works a plus

Familiarity with computer-based training authoring tools, such as Captivate or Articulate a plus

Field Engineering experience, Aerostat operator, Aerostat Field Service Representative, or Aerostat Instructor experience, is desirable

Demonstrated/ documented abilities to produce Mil-Spec Technical Manuals accepted by a customer is desirable

Demonstrated/ documented abilities in reading and interpreting mechanical and electrical drawings are desirable

Experience in other logistics fields (logistics analyst, curriculum development, instructor) is desirable

Benefits

Health and disability insurance

401(k) match

Flexible spending accounts/HSAs

EAP

Tuition reimbursement

Parental leave

Paid time off (PTO)

Company-paid holidays

Company

TCOM, L.P.

TCOM, LP is a global leader of Intelligence, Surveillance & Reconnaissance (ISR) solutions of Lighter-than-Air Persistent Surveillance Tethered Aerostat platforms for Air, Maritime, and Land.

Founded in 1971

Columbia, Maryland, USA

201-500 employees