International SOS · 2 days ago
Digital Solutions Advisor / Sales Engineer
NYC Metro Area
Full-time
Hybrid
Mid, Senior LevelInternational SOS is dedicated to protecting and saving lives by providing customized security risk management and health solutions. The Digital Solutions Advisor role involves supporting the sales team in closing new business, managing account growth, and ensuring the feasibility of projects through collaboration with product management and client success teams.
MedicalNon ProfitRisk ManagementSocial AssistanceTravel
Responsibilities
To be an expert in the understanding of the digital solutions
To ensure the correct positioning of the digital solutions, jointly with other subject matter experts
To actively participate in the analysis of competitors, current trends and new technologies; and to give recommendations to improve the products and services
In addition, key to the role will be the ability to work closely with the product management team by providing client and market insights to help the H3S Product Team build new products and enhancements that enable us to create value to clients and competitive advantage
To work with clients & industry experts to solicit feedback on our digital solutions products and to ensure we maintain our role as industry leaders by inputting into the product management & development process
The ability to understand and identify potential risks from competitors or trends within the region and provide feedback to upper management and the product team
To maintain a deep knowledge of the whole of the services offered by International SOS and its competitors
To develop knowledge and to build relationships with account management, business development, client services, marketing and peer subject matter experts (medical & security) to collaborate on and help execute strategy in support of client growth and retention efforts, and ensure proper knowledge and training for the local teams on our digital products
Travel to be expected for client-facing meetings mainly within the assigned geography (Northeast) within the Americas
Collaborating with the Account Management and Business Development teams to execute the new business and retention strategies
Work and collaborate with Account Management, Business Development and Marketing to participate in local events, conferences and client facing webinars
Participate and lead assessing market opportunities, including client surveys and feedback sessions to assist the product and leadership teams to determine product enhancements, development (new) and direction
To develop knowledge and to build relationships with Account Management, Business Development, Client Services, Marketing, and peer subject matter experts (medical & security) to collaborate on and help execute strategy in support of client growth and retention efforts, and ensure proper knowledge and training for the local teams on our digital products
To provide support to the Americas Sales & Marketing teams in preparing for open sales bids/tenders and other sales opportunities and responding to bid/tenders in an effective manner
Drive new product strategy by understanding customer pain points and translating those into actionable business plans
To validate technical project feasibility in the presales phase and collaborate with Commercial Services to validate technical contractual terms
To prepare and deliver client presentations, to follow up on actions/prospects after the presentations if needed
The role will collaborate with the Client Services team to drive the successful implementation of our products and services at the client’s organisation and to ensure continuity of customer service, management of expectations & progress of technical implementations
Qualification
Required
Evidence of extensive networking and strategic sales skills with well-developed influencing and negotiating abilities
Project management exposure
Evidence of strategic thinking and planning skills, particularly in financial analysis and reporting
Working knowledge of critical event management software
Considerable and broad experience in a Business Development or Consultative Sales role in business-to-business environment and/or service sectors
Good exposure to IT and / or Web and / or Travel Data industry
Able to demonstrate a proven track record of profitable sales growth
Educated to University level
Ability to communicate in English fluently (oral and written) an absolute must
Frequent travel throughout the region
Company
International SOS
International SOS is the world’s leading medical and travel security services company.
Founded in 1981
10001+ employees
H1B Sponsorship
International SOS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Cobepa
2007-12-01Series Unknown
Leadership Team
Brian Cheah
Head of Commercial
Recent News
Computer Weekly
2025-10-27
2025-07-11
Company data provided by crunchbase