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Legends Global · 1 day ago

IT Coordinator - Raising Cane's River Center

Baton Rouge, LA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Legends Global is responsible for managing the Raising Cane's River Center, where they are seeking an IT Coordinator to support the day-to-day operations and maintenance of information systems and technology infrastructure. The role involves coordinating IT systems, providing technical support, and ensuring reliable technology performance during events.

HospitalityMarketingSports

Responsibilities

Coordinate and provide technical support for facility IT systems, including computers, servers, network infrastructure, Wi-Fi, and phone systems

Work with all vendors and internal departments to resolve network or software issues, perform system updates, and maintain cybersecurity protocols

Set up and maintain data and phone connections for offices and events, including Wi-Fi deployment for clients and guests

Maintain accurate inventory of all IT and telecommunications equipment; assist with ordering, repairs, and asset tracking

Assist in the setup, operation, and teardown of client-provided or in-house audio, video, lighting, and rigging systems

Support event production teams by ensuring technology needs (AV, connectivity, lighting control, and communications) are met efficiently

Maintain, test, and perform preventive maintenance on lighting, sound, video, rigging, and digital signage systems

Serve as liaison for lighting control systems and coordinate service or repairs with third-party vendors

Install, configure, and troubleshoot computer hardware and software applications

Manage user access and permissions as directed by facility leadership

Coordinate telephone and data service providers to align external services with internal requirements

Provide user training and assist employees with MS Office applications and standard office technology

Document IT procedures, configurations, and event-related setups

Communicate effectively with staff, vendors, and clients to ensure technical readiness for events

Assist with developing and implementing technology policies and procedures for the facility

Respond to routine, precautionary, and emergency alarms from building automation and life safety systems

Maintain an effective working relationship with clients, employees, exhibitors, and patrons

Perform other related duties as assigned

Qualification

Technical knowledge of IT systemsAudio/visual equipment proficiencyNetworking conceptsMicrosoft Windows proficiencyMicrosoft Office Suite proficiencyTroubleshooting skillsMultitasking skillsInterpersonal skillsCommunication skillsOrganizational skills

Required

Strong technical knowledge of computer systems, networking, and AV equipment

Proficiency in Microsoft Windows, Office Suite, and basic networking concepts (IP addressing, cabling, routers, switches)

Working knowledge of lighting, sound, and video systems used in live events

Excellent troubleshooting, organization, and multitasking skills

Ability to read and interpret technical documents, blueprints, and schematics

Strong interpersonal and communication skills; capable of working under pressure and within deadlines

Ability to work independently while maintaining close coordination with operations and event staff

High school diploma or GED required

Minimum two (2) years of related IT support or technical operations experience, preferably in an entertainment, convention, or event facility environment

Ability to lift and move up to 50 pounds

Frequent standing, walking, bending, stooping, and use of hands and arms

Ability to work flexible hours including nights, weekends, and holidays as required by event schedules

Fast-paced event facility environment with exposure to varying noise levels, lighting conditions, and heights during setup or maintenance

Must be available for on-call IT or event support during major functions