Healthcare Reporting ยท 1 month ago
Senior Sales Support Specialist
United States
Full-time
Remote
Mid, Senior Level
$55K/yr - $70K/yr
3+ years expLumelight is an integrated workplace administration and compliance business that serves brokers and third-party administrators in the benefits design and compliance sector. The Senior Sales Support Specialist will support the sales team by managing sales administration processes, mentoring team members, and improving operational efficiencies.
Insurance
Responsibilities
Works closely with the Sales, Operations and Marketing teams to support marketing, sales and crucial administrative functions
Develops an in-depth understanding of all product & service offerings
Ensures prospective customers receive superior service and support by responding to inquiries and questions, involving the appropriate parties within our firm
Assists with creating proposals, quotes, agreements/contracts, and audit implementation materials
Assists with following up on open/outstanding proposals, quotes, agreements/contracts, and audit implementation materials, helping the Sales team move prospective clients through the presales process as quickly as possible
Helps maintain sales database with client/prospect information
Generates reports and participates in reoccurring team meetings
With support from the Marketing department, monitors, tracks, ships and reorders sales collateral, proposals, or displays for trade shows and conferences
Assists sales team with scheduling meetings as needed
Supports achievement of company, team, and individual goals
Assists with completion of projects and special duties as directed and within assigned deadlines
Performs other functions as assigned
Qualification
Required
Superior time management, detail orientation, organizational skills, and the ability to quickly adapt to, and manage, multiple priorities or projects
Excellent written and verbal communication skills with internal team members and external clients and brokers
Must be able to work both independently and within a team setting
Excellent customer service skills
High level of professionalism with an attention to detail
Ability to follow through and complete tasks effectively
Ability to work collaboratively with cross-functional teams
Bachelor or Associate's degree preferred; previous administrative experience in an office setting strongly preferred
3-5+ years experience within similar field
Proficiency in use of various Microsoft software such as Windows, Excel, Word and Outlook
Preferred
Experience using Salesforce or a similar customer relationship management software
Knowledge of the healthcare benefits industry (health insurance brokers/producers/consultants, claims audits, dependent eligibility audits)
Benefits
Medical, Dental and Vision Benefits
Health Savings and Flexible Spending Account Options
401(k) with Automatic Company Contribution
Employee Assistance Program
Company-paid Life and Disability Insurance
Paid Time Off
Company
Healthcare Reporting
Healthcare Reporting is an organization committed to delivering smart and affordable services to Plan Sponsors, Brokers, TPAs, PBMs, Captives and the Stop-loss marketplace in general.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase