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Kimpton Hotels & Restaurants · 1 month ago

Manager in Training - Talent Pool

San Francisco, CA

Full-time

Onsite

Entry Level

$55K/yr - $68K/yr

1+ years exp

Kimpton Hotels & Restaurants is seeking individuals for their IHG Manager in Training (MIT) program designed for recent college graduates to fast-track their hospitality management careers. The role involves comprehensive rotations across multiple hotel and restaurant operations, with the aim of developing leadership skills and preparing for a management position within a year.

HospitalityRestaurants

Responsibilities

Complete structured rotations across multiple departments including front office, housekeeping, food & beverage, sales, and other operations

Participate in formal training sessions, workshops, and professional development activities

Shadow experienced managers to observe leadership techniques and decision-making processes

Complete any assigned projects and assessments throughout the program duration

Assist department managers with daily operations and special initiatives

Support guest services initiatives and maintain high customer satisfaction standards

Help implement or maintain any operational procedures and quality standards

Participate in staff meetings, briefings, and planning sessions

Gradually assume supervisory responsibilities under management guidance

Lead small teams or projects as assigned during the program

Develop conflict resolution and problem-solving skills through real-world scenarios

Practice coaching and mentoring techniques with team members

Assist with budget planning, cost control, and financial reporting activities

Support inventory management and procurement processes as needed

Participate in performance evaluation processes and staff development initiatives

Qualification

Hospitality Management degreeLeadership experienceTechnological proficiencyInterpersonal skillsCommunication skillsCoaching techniquesOrganizational skillsProblem-solving skills

Required

Applicants must be a recent graduate within the last year; applicants must have earned Bachelor's Degree or higher in Hospitality Management, Business Administration, or in a related field

A minimum cumulative GPA of 3.0 is required

At least 1 - 2 years of demonstrated leadership experience through applicable hospitality roles, student-led organizations, community service or a high-end customer service role

Strong interpersonal and communications skills

Organized; a self-starter

Ability to work under pressure, meet deadlines, and function within a dynamic and challenging environment

Must be technologically proficient and able to quickly adapt to various internal POS systems and other operational platforms

Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors

Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form

While performing the duties of this job, the employee is constantly required to collate/file, use a keyboard, dial, sit, see, hear, write, and speak

The employee is frequently required to handle (hold, grasp, turn, or otherwise work with hand or hands), finger (picking, pinching, fine manipulation), and walk

The employee is occasionally required to climb stairs, reach, and stand

The employee is moderately required to bend, crouch, kneel, squat, climb ladders, balance, and twist, stretch, push, and pull

The employee is frequently required to lift and/or move up to 10lbs, occasionally lift and/or move up to 25lbs, and minimally lift and/or move up to 50lbs

While performing the duties of this job, the employee is constantly required to produce detailed work, use reasoning skills, verbal and written communication, have customer contact, handle multiple concurrent tasks and constant interruptions

The employee may be required to give presentations and occasionally required to use math skills