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Walmart Canada · 3 weeks ago

Senior Manager, Software Engineering - AI/ML Tools

United States

Full-time

Remote

Senior Level

$143K/yr - $286K/yr

5+ years exp

Walmart Inc. is a leading retail corporation seeking a Senior Manager of Software Engineering focused on AI/ML Tools. The role involves leading platform engineering efforts, overseeing the development of AI-integrated software systems, and managing technical execution across multiple teams to ensure high system performance and reliability.

DeliveryRetailShopping

Responsibilities

Leads platform-level execution of software and AI/ML systems, ensuring alignment with domain priorities and roadmap milestones

Oversees shared infrastructure, tooling, and ML frameworks for example, CI/CD, SDKs, model runtimes, feature stores) that support scalable, reusable, and secure development

Guides architectural reviews and system design decisions to ensure maintainability, extensibility, and performance across services

Champions system integration leadership to ensure seamless interoperability and consistency across platforms

Drives the full software development lifecycle—including coding, testing, deployment, observability, and ongoing maintenance—across multiple teams

Champions DevOps architecture and CI/CD practices to streamline delivery, improve reliability, and promote continuous improvement

Implements cloud cost optimization strategies and reduces friction/toil through automation, telemetry, and tooling enhancements

Owns operational delivery and technical excellence, ensuring high system availability, scalability, and incident response preparedness

Oversees the design and delivery of robust, AI-integrated software systems that serve millions of customers and associates, ensuring adherence to coding standards, architectural alignment, and cross-platform reliability

Collaborates with product, data science, and engineering teams to build AI/ML-enabled features, intelligent automation, and agentic AI systems

Integrates ML components and AI agents using languages such as Python, Java, Rust, Dart, and TypeScript

Leverages developer tools such as GitHub Copilot to accelerate innovation and enhance engineering velocity

Mentors and develops engineers, fostering a culture of learning and innovation

Guides engineers and managers through architectural trade-offs, best practices, and career growth opportunities

Ensures technical quality by promoting rigorous testing, code reviews, defect prevention, and adherence to security and compliance standards

Owns the execution of complex technical initiatives, ensuring delivery on time, within scope, and aligned with business goals

Aligns platform engineering work with broader domain strategies via effective backlog management, milestone tracking, and dependency coordination

Manages stakeholder relationships across engineering, product, and data teams to define priorities and unblock progress

Establishes and tracks operational, functional, and engineering metrics to assess platform success and guide continuous improvement

Demonstrates responsibility for deliverables, ensuring solutions meet quality standards and business objectives

Takes initiative to resolve issues and drive projects to completion

Applies sound reasoning to make informed technical decisions, balancing trade-offs and considering long-term impacts on system architecture and business goals

Adapts quickly to change, embraces new technologies, and understands the broader system context

Anticipates downstream effects of technical choices and integrates feedback to improve outcomes

Works effectively across teams, openly shares knowledge, and communicates complex ideas clearly to both technical and non-technical stakeholders

Proactively seeks opportunities to enhance processes, tools, and products

Encourages experimentation and learning to drive ongoing improvement

Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning

Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in workplace

Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events

Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer/member and company; and regularly recognizes others’ contributions and accomplishments

Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving)

Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values

Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent

Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members

Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans and shaping the team’s strategy

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks

Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working

Qualification

AI/ML IntegrationSoftware Development LifecycleSoftware ArchitectureTechnical LeadershipDevOps PracticesCloud Cost OptimizationAccessibility StandardsProject ManagementChange AgilityInnovationCollaboration

Required

Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area

7 years' experience in software engineering or related area

2 years' supervisory experience

Preferred

Master's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area

Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

Knowledge of accessibility best practices and Walmart's accessibility standards and guidelines for supporting an inclusive culture

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.