Staff Conversational AI Designer jobs in United States
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General Motors · 3 weeks ago

Staff Conversational AI Designer

positionUnited States
timeFull-time
remoteRemote
seniorityLead/Staff
date9+ years exp

General Motors is seeking a talented and motivated Staff Conversational AI Designer to join their Voice & Sound team. This role involves leading the design vision and execution for AI-based conversational experiences, collaborating with various stakeholders to create exceptional user experiences.

AutomotiveElectric VehicleInformation ServicesManufacturingTransportation
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H1B Sponsor Likelynote

Responsibilities

Lead design vision and execution for AI-based conversational and multimodal experiences, advocating usability and user-centered design principles
Develop and promote conversation design best practice standards, reusable interactional patterns, and processes
Deliver effective design documentation to communicate experience requirements, design principles, best practices, prototypes, and multimodal flows to convey voice forward interactions that leverage AI
Identify opportunities for usability testing and research efforts by leading and supporting the creation of prototypes, participating in clinic sessions, analyzing, brainstorming, ideating etc
Build strong relationships with internal stakeholders to understand priorities, collaborate on actions to implement product and service solutions, and ensure a connected end-to-end user experience
Identify, track, and monitor industry/experience trends and drivers of customer needs and satisfaction
Lead visualization of experiences using storyboards, customer journeys, user flows, low-fidelity wireframes and voice prototypes to illustrate vision and influence impactful experiences in AI
Balance user needs, technical constraints, and product objectives to solve problems effectively, crafting world-class multimodal user experiences

Qualification

Conversational designGenerative AI experienceNatural language processingDesign tools proficiencyPrototyping for multimodal experiencesResearch incorporationCommunication skillsAttention to detail

Required

9 + years creating conversational design experiences
Ability to combine vision with strong creative design execution
Strong portfolio with work samples showcasing expertise, craft, aesthetics, and depth of thought
Experience designing for Generative or Agentic AI-powered experiences
Understanding of machine learning & natural language processing (NLP) fundamentals
Experience incorporating research into the design process
Subject matter expertise as demonstrated by the ability to work independently, be organized, self-motivated, and have attention to detail
Excellent written, visual, and verbal communication skills with strong track record of presenting design solutions to executive audiences
Proficient in common design tools (e.g.Figma, VoiceFlow, ProtoPie, etc)
Demonstrated experience documenting for voice-only, voice-forward, and multi-modal experiences
Demonstrated experience creating interactive prototypes for multimodal experiences (voice, sound, visuals, touch, chat, etc)

Preferred

Deep understanding of Generative AI for Conversational Experiences, foundational elements of Conversation Design, and LLMs
Demonstrated expertise in how to communicate technical concepts to a non-technical audience (verbal and written)
Ability to accelerate and enhance environments with robust design systems and libraries, while seeking to delight and impress users with innovative concepts and experiences

Benefits

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Company

General Motors

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General Motors is an automotive company that designs, produces, markets, and distributes vehicles and vehicle parts.
dateFounded in 1908
location
Detroit, Michigan, USA
people-size10001+ employees
web-link
https://www.gm.com

H1B Sponsorship

General Motors has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (787)
2024 (740)
2023 (450)
2022 (795)
2021 (748)
2020 (452)

Funding

Current Stage
Public Company
Total Funding
$8.51B
Key Investors
US Department of Energy
2025-05-05Post Ipo Debt· $2B
2024-10-31Grant· $8M
2024-07-11Grant· $500M

Leadership Team

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Mary Barra
Chair and Chief Executive Officer
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Tony Cervone
Senior Vice President, Global Communications
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Recent News

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2026-01-12
SlashGear.com
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2026-01-12
Gulf Times
GM announces $7.1bn hit to profits on EV pullback
2026-01-12
Company data provided by crunchbase