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Handshake · 4 weeks ago

Reservation and Transportation Ticket Agents and Travel Clerks - AI Trainer (Contract)

United States

Contract

Remote

Mid Level

$75/hr - $75/hr

4+ years exp

Handshake is a company seeking Ticket Agents and Travel Clerk Professionals for an AI research project. The role involves evaluating AI models in the context of transportation and travel, providing feedback based on professional experience, and developing prompts for AI models.

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Responsibilities

Process passenger documentation, assign boarding passes, and issue tickets, itineraries, and related travel documents

Assist customers with reservations, route planning, accommodations, fares, and payments

Maintain and update computerized inventories of passenger space and reservations

Provide travel information, including schedules, connections, visa/medical requirements, and policies

Support passengers during boarding and disembarking, including those requiring special assistance

Handle baggage and cargo tasks, including checking, loading direction, and tracing lost or delayed baggage

Communicate travel updates and announcements, and notify customers of changes or confirmations

Promote travel services and destinations, distribute travel resources, and coordinate with hotels and travel operators

Qualification

Passenger documentation processingCustomer assistanceComputerized inventory managementTravel information provisionBaggage handlingPromotional skillsCommunication skills

Required

You have at least 4 years of professional experience in one or more of the following types of work