Amazon · 1 month ago
Digital Content Lead, Relay Product Insights
Atlanta, Georgia, USA
Full-time
Onsite
Entry, Mid Level
$31K/yr - $66K/yr
2+ years expAmazon is seeking a Digital Content Lead to assist with creating engaging content for the Relay products. The role involves building relationships with stakeholders, managing content creation processes, and ensuring compliance with operational metrics to enhance user experience.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
The role will require the candidate to quickly understand content requirements, understanding of user facing software, editing tools and operation workflow tools
The content lead needs to continuously adapt and learn new features within the editing tools of Pendo.io to quickly edit and deploy content
The content lead will need to be aware of operations metrics like productivity, quality and service level agreement (SLA). The content lead will be measured on compliance to these metrics, SLA requirements, QA guidelines, team and personal goals
The content lead should be a team player and come up with improvement ideas to their team and improve the publishing/QA process
The content lead will need to contact stakeholders globally to provide status reports, success metrics, communicate relevant information and escalate when needed
The role requires a bachelor’s degree with exposure to HTML/CSS, Pendo.io, basic data analytics
In addition, the associate should have attention to detail, good communication skills, and a professional demeanor
The candidate needs to perform regular checks on deployed content to qualify the user experience. Report results and communicate them to others within the team
The candidate needs to be proficient or have experience with graphics editing software and Excel
Qualification
Required
Bachelor's degree or equivalent
Knowledge of and proficiency in Excel and SQL
2+ years of work experience in UX/Marketing/Digital Content industry
Experience working on digital content creation processes
Preferred
Experience with Lean/Six Sigma
Experience in data mining, data management, reporting, and SQL queries
Experience designing, planning, and delivering content solutions that meet the needs of technical business customers
Experience in transportation, marketing, and/or user experience (UX)
Experience with Pendo.io
Experience with software tools to create and edit digital graphics
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-11
Company data provided by crunchbase