Vanguard Truck Centers ยท 1 month ago
Outside Parts Account Manager
Vanguard Truck Centers is a growing and profitable company that invests in its people. They are seeking an Outside Parts Account Manager to lead customer engagement, manage parts orders, and ensure customer satisfaction while promoting teamwork and excellence.
AutomotiveCommercialRetail
Responsibilities
Visits assigned customers
Prospects for new customers
Communicates parts orders to counter people. Advises whether status is stock or emergency
Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering
Reviews any special orders with the parts manager and obtains his/her approval
Obtains parts manager's approval for any special pricing
Advises counterperson on delivery instructions
Follows up on parts orders to ensure that customers have been served properly
Coordinates service sales with service salespeople
Turns in completed call reports, time sheets and expense reports
Updates customer records to reflect changes to customers' names, addresses, etc
Adds new customers to appropriate mailing lists
Attends training seminars when possible
Acts as a public relations liaison for the dealership
Maintains professional appearance
Qualification
Required
Valid Drivers License
Benefits
Competitive salary
401k with employer match
Medical, dental, and vision insurance
Employer paid STD and Basic life
Optional life and LTD
Flexible Spending Account
PTO Paid Time Off program
Career Advancement Opportunities