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UNFCU · 1 day ago

Senior Teller

NYC Metro Area

Full-time

Onsite

Mid, Senior Level

$52K/yr - $54K/yr

2+ years exp

UNFCU is a global not-for-profit financial institution that serves the UN community, committed to providing peace of mind to its members. The Senior Teller will process member transactions, manage cash operations, and ensure compliance with regulations while delivering exceptional service to members.

AccountingFinanceFinancial ExchangesFinancial ServicesMobile AppsPayments

Responsibilities

Uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors

Deliver a memorable member experience by consistently applying the service excellence model at every interaction

Accurately process a wide range of member transactions—including deposits, withdrawals, transfers, checks, loan payments, money orders, and foreign currency—while maintaining confidentiality and ensuring cash security in accordance with credit union procedures

Manage cash operations by replenishing ATMs, TCRs, and coin machines; reconciling daily transactions; completing end-of-day balancing; and maintaining vault security as primary vault custodian

Stay current on regulatory changes, UNFCU products, procedures, and technology to ensure ongoing compliance and operational excellence

Provide leadership and operational support by authorizing overrides and official checks within limits, training and coaching teller staff, overseeing the teller line, partnering with branch leadership, and performing additional duties as assigned

Uphold UNFCU’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including:

Maintain awareness of and report suspicious activity

Complete all relevant BSA reports promptly and accurately (e.g. CTRs, SARs)

Complete annual BSA/AML/OFAC training

Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct