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Chase · 1 month ago

AML/KYC Escalations Governance Associate II - Senior Associate

1111 Polaris Pkwy, Columbus, OH, 43240, US

Full-time

Onsite

Senior Level

5+ years exp

Chase is a leading financial services firm, and they are seeking a Senior Associate for their AML/KYC Escalations Governance team. The role involves managing Quality Peer Review engagements, enhancing operational procedures, and driving continuous improvement in risk mitigation and operational excellence.

BankingFinancial Services

Responsibilities

Lead and execute Quality Peer Review (QPR) engagements, including ad-hoc and scheduled reviews, to uphold consistent quality standards across CCB Escalations

Define scope, gather documentation, and set timelines for QPR engagements in partnership with managers, executives, and team leadership for which the QPR engagements are conducted

Develop, review, and enhance operational procedures and business documents to support QPR program objectives and quality review requirements

Apply structured testing methodologies and sampling techniques (random, risk-based, stratified, judgmental) to select representative populations for review

Analyze processes, workflows, and escalations to evaluate efficiency, effectiveness, and compliance with applicable regulations and best practices

Identify and assess potential risks, mitigation strategies, and opportunities for process improvement based on peer review findings

Collect input from relevant stakeholders to inform areas of success and opportunities for enhancement

Prepare, present, and refine comprehensive reports summarizing key findings, recommendations, and actionable strategies for improvement

Oversee documentation and secure access management for QPR SharePoint platforms, ensuring proper storage and confidentiality of review materials

Execute autonomously, making sound decisions on day-to-day issues, and escalate project direction or scope decisions as needed

Promote a culture of continuous quality improvement and skill development across teams through structured peer review procedures

Qualification

AML/KYC expertiseQuality review experienceProject managementAnalytical skillsProcess improvementMicrosoft Office SuiteCommunication skillsCollaboration skillsProblem solvingAttention to detail

Required

Bachelor's degree in a business discipline or equivalent experience

5+ years in financial services industry with experience in quality review, operational risk management, or AML/KYC subject matter expertise

Strong analytical, problem solving, and critical thinking skills, with attention to detail

Demonstrated project management and organizational skills, with the ability to manage multiple projects and priorities

Experience in process improvement, documentation, and business requirements development

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with familiarity in SharePoint and shared drives, including security awareness and access management

Excellent written and verbal communication skills, with the ability to present information clearly and effectively

Strong collaboration, relationship-building, and stakeholder engagement abilities

Proactive, results-oriented, and able to work independently in a dynamic, fast-paced environment

Understanding of compliance, risk management, regulatory requirements, and sampling methodologies