The University of Georgia · 1 month ago
Service Training Manager
Athens, GA
Internship
Onsite
Intern, Mid Level
$45K/yr - $50K/yrThe University of Georgia is the state’s flagship university and is currently ranked among the top 20 public universities in the U.S. The Service Training Manager is responsible for designing and implementing training programs for Food & Beverage staff, ensuring they are equipped to deliver exceptional guest experiences.
Artificial Intelligence (AI)Information TechnologyRoboticsSoftware
Responsibilities
Lead the design, implementation, and continuous improvement of onboarding and training programs for all Food & Beverage (F&B) staff at the Georgia Center
Develop engaging, hands-on training modules that promote skill development and service excellence
Collaborate with the Human Resources team to onboard full-time, temporary, and student employees within the F&B Division
Ensure timely enrollment of new hires in the timeclock system and coordinate employment offers, start dates, and pay rate changes
Partner with F&B leadership to establish and uphold consistent service standards across all departments
Evaluate training effectiveness regularly and implement improvements to enhance staff performance and guest satisfaction
Align training initiatives with operational and financial goals to support overall business objectives
Provide guidance and supervision to HFIM (Hospitality, Food, and Institutional Management) interns working within the F&B Division
Coordinate with Outlet, Banquet, Catering, and Kitchen teams to ensure interns gain comprehensive experience across all service areas
Work closely with the Director of Sales & Event Management and the HR Manager to facilitate internship placements and schedules
Offer operational support to various F&B departments during peak service periods or as needed
Collaborate with Outlet, Banquet, Catering, and Kitchen teams to maintain service continuity and quality
Other duties as assigned to support the Assistant Director and Director of Food & Beverage at the Georgia Center for Continuing Education & Hotel
Qualification
Required
Bachelor's degree in a related field or equivalent
Ability to multitask and prioritize accordingly
Strong skills with Microsoft Word and Excel
Ability to communicate effectively
Critical thinking skills and effective problem-solving skills
Ability to work in a team environment
Excellent work standards exhibiting accuracy and timeliness
Strong customer service skills
Strong interpersonal communication skills
Provide confidentiality and security related to sensitive information
Ability to learn new software
Ability to manage time, meet deadlines, and adapt to on-going changes within the Food & Beverage Division
Preferred
Cover Letter
Benefits
Benefits Eligible
Company
The University of Georgia
The University of Georgia, a land-grant and sea-grant university with state-wide commitments and responsibilities, is the state's flagship institution of higher education.
Founded in 1785
10001+ employees
H1B Sponsorship
The University of Georgia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (188)
2024 (131)
2023 (141)
2022 (114)
2021 (72)
2020 (59)
Funding
Current Stage
Late StageLeadership Team
Mark Johnson
Chief Technology Officer, Grady College of Journalism and Mass Communication
Alan Dorsey
Professor of Physics and Associate Chief Information Officer for Research
Recent News
Alfred P. Sloan Foundation
2023-10-27
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