ServiceTitan · 3 days ago
Lead Analyst, People Technology (Total Rewards)
United States
Full-time
Remote
Senior Level
$137K/yr - $183K/yr
5+ years expServiceTitan is a company that focuses on delivering impactful improvements in the People Technology ecosystem. The Lead Analyst will manage and maximize systems related to Total Rewards, ensuring the quality and integrity of people's data while driving automation and efficiency across the organization.
CRMInformation TechnologyOperating SystemsSaaSSoftware
Responsibilities
Serve as the People Technology partner and Subject Matter Expert (SME) for the Total Reward teams: Compensation, Equity, Benefits & Mobility
Act as the technical point-of-contact for Workday Core and Advanced Compensation, providing expert guidance and solutions
Lead and manage complex, cross-functional technology projects in the People Technology space
Champion and facilitate AI adoption and automation across systems and platforms, including Gemini, Workato, and others
Design, configure, and implement complex, scalable solutions leveraging our tech stack particularly supporting critical business cycles such as our annual and mid-year compensation cycles, bonus calculation, equity, compensation frameworks updates, open enrollment windows, etc
Proactively identify, own and implement automation, process efficiencies and increase user experience across the People Technology stack
Lead the development, testing, configuration, enhancement and deployment of point solutions, ensuring high-quality, and scalable delivery
Work collaboratively across the People department, Total Rewards team, Infrastructure team and stakeholder groups such as Corporate Engineering, Finance and Legal to drive impactful decisions and results
Serve as a mentor and technical lead to other team members and partners, actively raising the collective technical skill floor by sharing best practices and educating them on system configuration and data models
Translate ambiguous business needs into clear technical requirements
Qualification
Required
Minimum 5+ years of experience working with Workday, with in-depth, hands-on knowledge of configuration within Compensation, Advanced Compensation, HCM, and Reporting
Proven experience as a Workday Lead Analyst or similar role, demonstrating ability to fully own complex technology processes
Proven ability to leverage cutting-edge technology (e.g., Gemini AI, Workato) to scope, develop, and deploy scalable automation that optimizes business processes
Show a critical ability to quickly learn new technology and skills, such as integrations or utilizing scripting/query languages (e.g., XSLT, Google Script, PowerQuery) to enhance systems where custom development is needed
Demonstrated ability to initiate and drive projects to completion with minimal guidance
Exceptional stakeholder management and communication skills, with a track record of elevating partners and resolving complex technical issues
Experience in building complex tools and self-service solutions within Workday, such as using Worksheets or dashboards
Strong analytical ability, attention to detail, and a creative, solution-oriented mindset
Effective written and verbal communication skills, including the ability to communicate complex technical concepts clearly to both technical and non-technical audiences
Demonstrated ability to be highly engaged and responsive, fostering strong collaboration and maintaining a consistent focus on timely execution
Benefits
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
Company
ServiceTitan
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.
1001-5000 employees
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
Thoma BravoIndex VenturesBattery Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M
Leadership Team
Ara Mahdessian
Co-Founder and CEO
Vahe Kuzoyan
President & Co-Founder
Recent News
Crunchbase News
2026-01-08
Index Ventures
2026-01-05
Company data provided by crunchbase