FCCS · 4 weeks ago
Leadership Development – Sr. Coordinator
Greenwood Village, CO
Contract
Hybrid
Senior Level
$70K/yr - $100K/yr
5+ years expFCCS is a professional services firm focused on leadership development and client success. The Leadership Development Senior Coordinator is responsible for the planning, execution, and improvement of leadership development programs, ensuring a seamless client experience and effective program delivery.
ConsultingInsuranceRisk Management
Responsibilities
Serve as primary point of contact for HR partners and client representatives throughout program planning, registration, and delivery
Build and maintain strong, consultative relationships with client staff and executive-level contacts
Support Leadership Consultants ensuring timely follow-up, seamless client experience, and alignment with client success goals
Provide clear, consistent, and professional communication to clients, speakers, and internal partners
Lead operational planning for Leadership Journey & Team Excellence programs and custom client engagements ensuring timelines, deliverables, and communications are executed with excellence
Maintain and continuously improve operational processes, documentation, and timelines using modern workflow systems
Coordinate onboarding and management of speakers, faculty, and facilitators—including contracts, session logistics, and post-program invoicing
Oversee development and upkeep of program-specific web pages, registration web site, digital materials, and participant resources
Manage multi-calendar scheduling and workflow coordination across internal teams, speakers, and client stakeholders
Provide support for virtual learning experiences, including: Platform setup (Zoom, Teams, LMS-integrated sessions), Tech checks with speakers and facilitators, Live-session support: breakout rooms, engagement tools, troubleshooting, and Post-session analytics and reports
Recommend new technologies and engagement strategies to elevate virtual participant experience
Leverage AI tools (e.g., for scheduling, drafting communications, creating program materials, data analysis) to improve efficiency and quality
Identify opportunities for automation and system improvements across operations, communications, reporting, and program logistics
Maintain proficiency in LMS platforms, data dashboards, and reporting tools
Support ongoing modernization of tools, templates, workflows, and participant experiences through new technologies
Manage shipping logistics, including program materials, technology needs, and coordination with IT
Coordinate meeting space for in-person programs where meeting planners are not involved
Initiate and manage assessments, diagnostics, and third-party reporting tools
Ensure consistent application of company policies and procedures in speaker and vendor contracting
Create and deliver participant evaluations to analyze program success metrics and client feedback
Prepare reports summarizing attendance, engagement, and trends across the Leadership Development portfolio
Support client invoicing and vendor billing; track revenue and expenses against budget
Contribute to annual budgeting and resource planning
Regularly review operations and recommend modern, tech-forward enhancements
Champion new ideas, systems, and technologies that elevate both internal efficiency and client experience
Participate in self-development and ongoing learning to maintain a high level of industry, leadership, and technology fluency
Uphold company values and serve as a culture carrier
Perform additional duties as needed to ensure excellence in Leadership Development operations and service delivery
Qualification
Required
Bachelor's Degree required, preferably in relevant area, or equivalent experience/training
Minimum of 5 years' experience in program management, leadership development operations, event management, or related role
Strong project management skills with the ability to oversee multiple, complex programs simultaneously
Exceptional verbal and written communication skills, including the ability to draft high-quality communications and executive-level correspondence
High standards of professionalism, customer service, and client relationship management
Sharp attention to detail with the ability to anticipate needs, correct errors proactively, and ensure accuracy under pressure
Proven ability to work both independently and collaboratively across teams and styles
Strong judgment, initiative, and ability to make informed decisions within scope
Commitment to continuous process improvement
Demonstrated ability to quickly learn and implement new digital tools
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Proficiency in virtual learning platforms (Zoom, Microsoft Teams)
Experience with LMS platforms, CRM, databases, or workflow tools
Cvent proficiency required
Experience using AI tools for content creation, organization, workflow automation, and analysis
Preferred
Experience with Qualtrics or similar survey platform preferred
Experience with project management software (Teamwork preferred)
Benefits
90-100% employer paid health insurance options.
10-13 paid holidays annually
Open paid vacation time – Supervisor Approved
Generous paid sick time
Generous 401k matching and other benefits
Casual Dress Code
Collaborative and welcoming work environment
Great Place to Work Certified
Company
FCCS
FCCS provides consulting network, risk management, and insurance services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Brad Langan
Chief Financial Officer
Jean Cantey Segal
Chief Learning Officer, EVP
Recent News
2025-08-05
Company data provided by crunchbase