NEOGOV · 1 month ago
Aquatics Admissions & Concessions Attendant
Clive Aquatic Center, IA
Internship
Onsite
Intern, Entry Level
$13/hr - $16/hrNEOGOV is a company that operates within the leisure services sector, and they are seeking an Aquatics Admissions & Concessions Attendant. This role involves managing admission and concession operations at the City of Clive's facilities, providing customer service, and ensuring a clean and safe environment for patrons.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Positively represent the City of Clive and its facility
Follow all guest relations policies and provide a pleasant entry and exit experience
Maintain clean and safe admission and concession areas
Perform daily cleaning of the work area and food preparation of equipment; assist others in maintaining clean and litter-free facilities
Prepare and maintain concession items according to established procedures
Handle money accurately, including making and returning change
Check each patron entering the pool for payment or pass and answer any admissions questions
Remind patrons of facility requirements, including showering before entering the pool
Consult a supervisor for approval on unusual or prohibited toys or items
Staff must wear staff uniform while on duty
Prevent loitering in the entryways, admissions, or concessions windows
Remain alert and report any dishonest practices or suspicious behavior
Answer incoming phone calls courteously; take and deliver messages as needed
Total receipts and run required reports at the end of the work shift and throughout the day as directed
Enforce facility rules in a courteous and professional manner; refer guest concerns to the on-duty supervisor
Must follow all equipment safety guidelines; employees under 16 are prohibited from operating equipment deemed hazardous by Iowa law
Seek supervisor assistance when unsure about equipment use, patron concerns, or safety issues
Perform other duties as apparent or assigned
Attend required training and orientation sessions
Qualification
Required
Ability to think logically and follow written, verbal, or diagrammatic instructions using several abstract or concrete variables
Ability to perform arithmetic calculations, including fractions, decimals, and percentages
Ability to follow instructions and directives accurately
Knowledge of facility procedures and ability to learn equipment operation
Understanding of the safety precautions related to concession equipment and aquatic facilities
Ability to establish and maintain effective working relationships with superiors, co-workers, and the public
Ability to tactfully manage a variety of social and customer service situations
Minimum age 15 for general concession duties that do not involve selling, serving, or handling alcohol
Minimum age 16, with on-site supervision by an employee 18+, if the position includes any alcohol-related duties
Minimum age 18 if the role requires independent alcohol service or supervision of younger staff
Work hours may be scheduled in accordance with youth labor laws
Education Required: Enrollment in high school or higher education
Experience Preferred: Experience working in recreation facilities or customer service-related roles
Sitting, standing, kneeling, reaching, climbing, walking, finger dexterity, talking, hearing, and repetitive motions
Moderate Physical Demand: Work that involves lifting up to 50 pounds occasionally and up to 25 pounds on a frequent basis
Work is performed both indoors and outdoors, with seasonal exposure to heat and cold
The position may involve exposure to unpleasant social situations, a fast-paced work environment, and irregular work hours
Preferred
Experience working in recreation facilities or customer service-related roles
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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