Danaher Corporation ยท 1 month ago
Sr. Business Analyst - Service Data & AI Enablement
Deer Park, Illinois, United States
Full-time
Hybrid
Mid, Senior Level
$92K/yr - $120K/yr
5+ years expDanaher Corporation, through its operating company Leica Biosystems, is dedicated to advancing cancer diagnostics and improving lives. The Sr. Business Analyst will bridge operational and technical expertise to enhance a global service organization by leveraging data, analytics, and AI to drive performance improvements and scalable solutions.
BiotechnologyHealth CareHealth DiagnosticsLife ScienceMedical
Responsibilities
Perform deep analysis across various service functions (Field Service, Technical Support, Coordination, Logistics, Commercial Service, etc.) to help teams gain insights into what is happening in their respective areas and propose improvements to processes and performance
Engage in both adhoc analysis for rapid insight and experimentation, as well as gathering business-specified requirements for data & AI products that can further enable the service organization
Liaison across Service Business, Analytics/BI, Data Engineering, and IT teams. Translate complex business requirements into clear specifications and collaborate on the design, prioritization, implementation, and evolution of reporting, automation and AI tools
Lead cross-functional problem-solving sessions to address service challenges using data-driven approaches
Support process mapping and improvement initiatives across service workflows and systems
Qualification
Required
Bachelor's degree in Business, Engineering, Information Systems, or a related field
Minimum 5 years of experience in service operations, data & analytics, or as a business analysis, preferably working with global commercial or technical service teams
Strong understanding of service business operations and experience in working with data in key areas such as field service performance, customer downtime, remote technical support, service territory & capacity planning, inventory & demo management, logistics & shipping, and service contract sales
Demonstrated proficiency in data analysis and visualization, with at least 2 years of experience in Power BI or a similar business intelligence tool
Experience with Lean, Six Sigma, Danaher Business System or other process improvement frameworks
Preferred
3+ years of demonstrated track record utilizing continuous improvement methodologies to drive positive business results
Experience with key enterprise platforms such as SAP, SalesForce, Microsoft Azure or similar systems
Exposure to AI/ML applications in service operations or analytics
Advanced Power BI and Database/SQL skills; Familiarity with Python or similar programming language
Experience in the medical device, healthcare technology, or regulated industries
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Company
Danaher Corporation
Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health.
10001+ employees
H1B Sponsorship
Danaher Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (3)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1979-01-05IPO
Leadership Team
Rainer Blair
President & CEO
Thomas Joyce
President & CEO
Recent News
mass-spec-capital.com
2026-01-09
2026-01-08
2026-01-05
Company data provided by crunchbase