Border States · 1 day ago
Technical Application Engineer
Greater Milwaukee
Full-time
Onsite
Mid LevelBorder States is a leader in the electrical supply distribution industry, and they are seeking a Technical Application Engineer to support the sales team and provide technical product support to customers. The role involves consulting with customers, conducting product application assessments, and leading training sessions on new and existing product lines.
CommercialElectronicsIndustrialLogisticsManufacturingSupply Chain ManagementWholesale
Responsibilities
Provides technical, specific, or specialized product support for branches and customers
Consistently provides responsive, quality service to meet and exceed customer expectations
Contributes to planning and sale of Border States’ products and services and supports the promotion of Border States’ agency and distribution lines
Contributes to in-depth, technically difficult conversations with consultants, customers, and employees related to product technology and/or specifications
Provides customers with timely follow-up on quotations, technical inquiries, and other requests
Provides continuous contact and interaction with customer’s engineering staff and consultants
Leads customer and Border States employee training on new and existing product lines and applications in the specified product areas
Maintains an in-depth understanding of the assigned area
Works with a broad range of products and services
Resolves complex issues related to product technology and assists the sales engineer and customer as needed
Inputs TCCM cost savings documentation that is relevant to the assigned customer base
Provides field trouble shooting assistance, training, and information/documentation support
Conducts product application assessments including TCCM savings, elimination of duplicate items/material consolidation, alternative to materials, equipment, methods and practices, and regional, industry, and national standards for material, equipment, and apparatus
Performs product updates and new product launches of branches and customers as required
Attends and assists with trade shows and training programs as needed
Provides technical training and presentations for Border States personnel internal as well as external customers
May evaluate demo equipment and makes suggestions for new products in specified product areas
Ensures existing product demos are functional condition
Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions
Qualification
Required
4-year technical or engineering degree or equivalent experience
Preferred
Knowledge and technical competence in understanding of utility distribution and transmission systems
Strong working knowledge of Microsoft Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software
Excellent interpersonal, written, and verbal communication and customer service skills
Benefits
Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Company
Border States
Border States to serve the electric utility industry, we’ve grown into a product and supply chain powerhouse.
Founded in 1952
1001-5000 employees
H1B Sponsorship
Border States has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (1)
2022 (4)
2021 (7)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
David White
CEO and Board Chair, Border States
Jeremy Welsand
Chief Financial Officer
Recent News
2024-05-01
Company data provided by crunchbase