Apply on Employer Site

Harbor · 14 hours ago

Legal Technology Consulting Director - eDiscovery, Data Management, Legal Hold

United States

Full-time

Remote

Director/Executive

10+ years exp

Harbor is a leading provider of expert services in legal technology and operations. They are seeking a Legal Technology Consulting Director to lead and deliver eDiscovery programs for Fortune 500 companies, overseeing project delivery and cultivating client relationships.

Business DevelopmentConsulting

No H1B

Responsibilities

Lead multiple client engagements and relationships

Oversee all aspects of project delivery and administration

Mentor and guide team members to drive timely completion of high-quality client deliverables

Cultivate strong client relationships by consistently delivering exceptional service

Contribute to business development and marketing initiatives to fuel team and company growth

Facilitate workshops with senior legal and IT stakeholders to understand current state processes and gather future state goals and objectives

Benchmark eDiscovery processes, technologies, reporting and metrics, cost structures, spend, and team structures against industry best practices

Identify eDiscovery service providers and available technologies to satisfy client requirements

Develop and present recommendations and implementation roadmaps to client leadership teams on how to mitigate risk, lower costs, scale, and/or achieve operational efficiencies

Map current state workflows to new technology-enabled processes and/or integrations to create innovative yet practical solution frameworks

Create eDiscovery process documentation, workflow diagrams, playbooks, standard operating procedures, roles and responsibilities matrices, checklists, trackers, and other deliverables

Identify and document test scenarios to ensure new processes, technologies, integrations, data handoffs, hosting models, etc. align with expected outcomes

Define change management strategies and execute key tasks required to ensure enduring change, strong user adoption, and a seamless implementation experience

Partner with client teams to develop training curriculum and materials, as well as lead end-user training in partnership with technology providers

Serve as lead project manager for system implementation projects, including creating and maintaining project schedules, managing the project budget and scope, providing routine status updates, tracking and reporting issues, and coordinating activities with third party vendors

Serve as the primary point of contact and/or escalation path for our key client contacts, which include eDiscovery managers or directors, senior litigation attorneys, legal technology managers, legal operations leads, and legal IT managers

Cultivate relationships at current clients and mentor junior team members to become trusted advisors and future lead client contacts

Support quarterly business reviews with key account clients

Enhance our project delivery methodologies, documentation, training, and tools

Actively manage, develop, coach and/or mentor junior team members across all facets of project management and client engagement

Participate in company-wide strategic initiatives

Volunteer for company-sponsored community enrichment programs

Participate in business development activities, including qualifying opportunities, creating proposals, leading or supporting new business pitches, and drafting statements of work

Develop and grow existing relationships with vendors and other partners to expand or create new service offerings

Attend industry conferences and events to bring fresh ideas and learnings back to broader team and identify new client opportunities

Contribute to thought leadership pieces (e.g., participate in webinars, draft an article)

Qualification

EDiscovery process assessmentsEDiscovery technology implementationExterro implementationRelativityOne implementationElectronic Discovery Reference ModelFederal Rules of Civil ProcedureInformation governanceProject managementSelf-study willingnessLearning aptitudeCommunicationAttention to detail

Required

10+ years of relevant experience in legal consulting or technology implementation, specifically in a customer facing role advising clients

Significant experience performing eDiscovery process and/or technology assessments, selecting and implementing eDiscovery platforms, designing eDiscovery team structures and operating models, creating eDiscovery documentation (e.g., playbooks), or advising on best practices

Hands-on experience implementing Exterro, RelativityOne, Reveal, DISCO, Everlaw, Nuix, OpenText, or other similar systems

Strong knowledge of common productivity platforms, such as M365 Purview, Google Vault, Slack, and how their data preservation features work

Four-year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education

Demonstrated knowledge of the following areas: Electronic Discovery Reference Model (EDRM), Federal Rules of Civil Procedure (FRCP), Industry leading eDiscovery technologies and service providers, eDiscovery stakeholders and their typical roles and responsibilities, Common legal operations and eDiscovery platform integrations, Information governance and good data hygiene practices, IT implementation methodologies and controls, Managing project budgets, resources, and timelines

Ability to independently managing multiple concurrent engagements and clients

Excellent communication and storytelling skills (written, via data and deliverables, and verbally)

Keen attention to detail and capability to prepare polished client deliverables

Willingness to self-study and learn new concepts or technologies to solve problems

Aptitude and desire to learn and develop generative or other AI-enabled solutions

Have permanent US work authorization