Heartland Whole Health Institute · 1 day ago
Program Coordinator, Digital and Informatics
Bentonville, AR
Full-time
Onsite
Entry Level
1+ years expHeartland Whole Health Institute is a non-profit dedicated to transforming health care delivery. The Program Coordinator, Digital and Informatics will provide project coordination and administrative support to the Digital and Informatics team, managing communication, scheduling, and budgets while ensuring efficient team operations.
Health Care
Responsibilities
Coordinate Digital and Informatics team scheduling and logistics needs, primarily supporting the schedule of the Chief Transformation Officer
Organize internal and external meetings, events, and guest visits and ensure proper setup, including ordering food and beverages (as required), notifying attendees, managing logistics, drafting and distributing agendas, and providing a seamless and professional experience
Coordinate travel logistics for Digital and Informatics team events, including flights, transportation, lodging, and any other travel support as needed
As needed, accurately record and distribute detailed meeting notes, action items, and key decisions from meetings, ensuring clear communication and follow-up on tasks and deadlines
Track, monitor, and follow up on projects and action items for the Digital and Informatics team, collaborating closely with the CTO and other department leaders to provide regular updates on outstanding tasks
Create, track, and regularly review departmental budget for Digital and Informatics team, including the preparation of business expense reports
Assist with digital health, informatics, and innovation initiatives that support improved access to whole person care and strengthen HWHI’s digital and data capabilities
Track, monitor and execute on special projects assigned by Digital and Informatics leadership, including supporting team-wide gatherings, community convenings, and other community activities
Work closely to coordinate meetings and events with health system partners, technology vendors, employer partners, and other stakeholders
Maintain accurate and up-to-date Salesforce records by entering and updating information from Digital and Informatics leadership calendars and other verified sources in a timely manner
Assist with coordination, logistics, planning, and preparation for Board Meetings, as directed by the manager responsible for meeting logistics
Liaise with AWE to ensure seamless communications and utilization of AWE services for the Digital and Informatics team, for special projects and operational alignment: With AWE Tech to ensure tech needs are consistently met for Digital and Informatics team, including hardware and software needs, SharePoint, Asana, and Salesforce, Workday, Adaptive, etc. With AWE Finance to lead budget management processes, including monthly close processes, variance reporting, quarterly projections, and annual budgeting. With AWE HR for personnel matters for Digital and Informatics team, including hiring and onboarding. With AWE Procurement to manage key vendor and partner relationships for Digital and Informatics team including sourcing, contract negotiation and execution; liaise with internal and external partners as required
Coordinate VIP meetings, including coordinating catering needs, tech support, and guest needs
Provide tours of HWHI building for Digital and Informatics guests and other VIP visitors
Support planning and execution of special events
Perform other duties as assigned
Qualification
Required
Bachelor's degree in business administration, management, health/science, information systems, or a related field preferred
1–3 years of experience providing administrative support and coordinating projects, with high-level support experience preferred. Event planning and resource allocation experience a plus
Experience working in healthcare or public health settings (e.g., hospitals, provider practices, or health systems) preferred, including familiarity with clinical workflows; experience supporting digital data, or technology teams is a plus
Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
Experience with Asana, Salesforce, Workday, Adaptive, or similar technology platforms preferred, along with the ability to learn new software applications
Demonstrated competence in tracking, coordinating, and follow-up of competing priorities and projects
Natural problem solver, detail-oriented, and highly collaborative
Adaptable and flexible when working with individuals across various roles and responsibilities
Strong organizational skills with the ability to prioritize tasks and manage time effectively
Excellent communication skills (written, verbal, and presentation)
High level of professional integrity and the ability to handle sensitive and confidential information with discretion
Ability to work independently and collaboratively as part of a team
Skilled in multitasking and critical thinking in a fast-paced environment where change is constant
Company
Heartland Whole Health Institute
Heartland Whole Health Institute's purpose is to lower costs, improve quality, and broaden access to health care in the Heartland by catalyzing new delivery models, using whole health principles, that can be replicated to disrupt the national health care system.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase