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AirGarage · 19 hours ago

Operations Manager

Greater Phoenix Area

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $125K/yr

3+ years exp

AirGarage is a company focused on transforming the parking real estate market through innovative technology and data-driven solutions. They are seeking a Regional Operations Manager to oversee operational and financial performance across the West region, ensuring smooth operations of parking facilities and maximizing revenue potential.

InternetOnline PortalsParkingPaymentsReal EstateSoftwareTransportation

Comp. & Benefits

Responsibilities

Ensure our properties look great and run smoothly through managing partnerships with third party vendors for routine (and not routine) services like cleaning, maintenance, wifi-installation, and more

Own the physical appearance and day to day operations of all parking facilities in your region

Proactively identify & resolve issues impacting facility performance

Manage the Space Force, our fleet of contract enforcers across your region

Refine incentives and run experiments to maximize efficiency of our enforcement program

Develop, implement, and iterate on dynamic pricing strategies for the region’s portfolio

Continuously evaluate market trends and competitor rates to maximize revenue

Build and maintain reporting dashboards to track performance and guide decision-making

Partner with the regional GM to align pricing and channel strategies with overall regional P&L goals

Work with the Partner Success Manager to deliver a seamless experience for property owners and tenants

Provide clear feedback to Product & Engineering on tools and systems that impact facility operations

Qualification

Operations ManagementAnalytical SkillsSQLDynamic Pricing StrategiesCross-Functional CollaborationResourcefulnessCommunication SkillsOrganizational SkillsProblem-Solving

Required

3–5+ years of experience in operations (ideally at another start up or company with a similar regional operations model (e.g. DoorDash, Uber, etc), banking, or consulting

Ability to work West Coast hours (you do not need to live on the West Coast, but have to be comfortable working the same hours as your other teammates)

Strong analytical skills: comfortable with SQL, spreadsheets, reporting tools, and data-driven decision-making

Process and systems driven: designs, documents, and enforces SOPs; builds repeatable playbooks; instruments workflows and iterates for quality and speed

Proactive, resourceful, and able to manage multiple priorities simultaneously

Excellent communication and organizational skills

Proven ability to use data to inform strategy, identify trends, and optimize performance including user-level analysis and segmentation

Willingness to travel across the region for site visits and vendor meetings (20%+ Travel)

Benefits

Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents.

Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life.

Home office setup: Get a laptop + additional equipment needed to set you up for success.

Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.

401k: Make financial planning right for you with a 401k retirement savings program.

Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, San Diego, Park City, and Austin.

Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us.

Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.

Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.