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Missouri University of Science and Technology · 1 day ago

MANAGER IT #00027521

Rolla, MO

Full-time

Hybrid

Mid, Senior Level

$60K/yr - $85K/yr

5+ years exp

Missouri University of Science and Technology is a leading research university aiming to make a difference in education and research. The IT Manager will provide strategic and operational leadership for the university’s technology infrastructure and services, overseeing multiple teams to ensure effective advancement of academic and administrative goals.

EducationHigher EducationUniversities

No H1B

Responsibilities

Develops, maintains, and supports computer systems, software, and networks

Functions may include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, networking, telecommunications, systems development, database administration, server administration, website management, end user engineering, and service desk operations

Models professionalism, integrity, and respect; enhances IT’s reputation across campus and with external partners

Demonstrates reliability and timeliness in communication and service delivery

Maintains composure in complex or high-pressure situations and encourages a positive, solutions-oriented team culture

Builds partnerships across divisions, promoting teamwork and shared accountability

Fosters a culture of excellence, inclusion, and mutual respect

Leads with vision, guiding teams and departments through change with professionalism and transparency

Communicates clearly, listens actively, addresses conflict, and contributes confidently to decision-making discussions

Invests in team growth through mentorship, coaching, and skills development

Establishes clear project goals, timelines, and documentation standards

Balances daily operations with strategic initiatives and institutional needs

Oversees implementation of complex projects, ensuring timely and effective outcomes

Continuously evaluates processes and implements enhancements to improve efficiency

Manages IT budgets, forecasting, and resource allocation

Oversees related vendor contracts, procurement, and cost optimization to ensure transparency and fiscal responsibility

Proactively addresses workplace challenges with fairness and professionalism, fostering a respectful and collaborative work environment

Organizational skills for meeting goals on time and in scope

Maintains awareness of emerging technologies and higher education IT trends. Actively pursues and promotes staff professional development

Executes operational and strategic objectives with reliability and technical precision

Ensures adherence to FERPA, GLBA, NIST-CSF, EAR, ITAR, CUI and institutional data governance requirements, and university/system policies

Promotes cybersecurity best practices and ethical technology use

Identifies opportunities for innovation, efficiency, and process optimization

Provides leadership to managers, supervisors, and professional staff

Develops departmental and operational plans, including business, academic, and organizational priorities

Makes decisions guided by resource availability, institutional policy, and functional objectives

Demonstrates a comprehensive understanding of information systems, cybersecurity, and enterprise technology environments

Requires deep understanding of concepts, principles, and practices within the IT discipline, along with knowledge of related areas such as finance, administration, and academic technology

Accountable for the performance and outcomes of multiple related teams

Leads the development of strategies and solutions that impact university-wide technology operations and services

Manages multiple IT teams and service areas, setting organizational priorities and allocating financial, technical, and human resources

Operates with a high degree of autonomy within institutional policies and strategic plans

Serves as a key advisor to leadership on complex or sensitive technology initiatives

Applies in-depth understanding of how technology integrates within the broader institutional mission

Impacts business and academic outcomes by funding, supporting, and implementing technology initiatives and developing supporting policies and plans

Leads initiatives that improve service delivery, enhance institutional security, and drive operational effectiveness

Creates financial structure to develop, maintain, and track zero-based budget

Develops, maintains, and tracks activity-based costing for chargeback models to establish service costs

Creates and manages detailed financial reporting by area, activity, service, and consuming organization

Manages HR operational processes, including time reporting, hiring, offboarding, merit increases, promotions, and related activities

Identifies and tracks appropriate grant applications for funding information technology investment

Leads IT procurement function

Oversees technology license and seat management functions for S&T campus, including hardware, software, and services; this includes provisioning, tracking, and reclamation

Manages the BPM-12004 process for all technology acquisitions across S&T, coordinating with campus stakeholders and customers

Executes and maintains cost modeling frameworks including zero-based budgeting, showback, chargeback, and activity-based costing to support accurate service costing and budget planning

Qualification

IT managementBudget managementCompliance knowledgeProject managementITIL v4 certificationPMP certificationCISSP certificationAzure/AWS proficiencyFinancial analysisCoachingLeadershipCollaborationCommunicationMentoring

Required

A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred

Bachelor's degree and 5+ years of related experience, or Master's degree and 4+ years of related experience, or Doctorate and 2+ years of related experience

Certifications: ITIL v4, PMP, CISSP, Azure/AWS, or equivalent are highly preferred

Financial analysis skills

Strong skills with reporting analytics

Proficient in identifying grants to support IT projects

Demonstrated experience with: Zero-based budgeting, Cash-flow management, Activity-based costing, Charge-back, showback, and cost allocation, Contract negotiation and management, contract negotiation, Executive reporting and presentations