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Q-Centrix · 1 day ago

NSQIP Team Lead

United States

Full-time

Remote

Mid, Senior Level

$39/hr - $41/hr

2+ years exp

Q-Centrix is dedicated to making a meaningful impact in healthcare through quality data abstraction. The NSQIP Team Lead will manage quality tasks, mentor new team members, and ensure partner satisfaction by overseeing the abstraction process and addressing quality trends in data.

Health CareHospital

Culture & Values

Responsibilities

Conduct orientation to medical records for new abstraction team members

Manage the green-lighting process and completion of on-going IRR, identifying any performance concerns in collaboration with the Clinical Services Lead and escalating concerns to Senior Manager/Manager

Effectively manage the fallout review/exception/occurrence reporting and Second Look process, ensuring accurate reporting, and partnering with the Clinical Services Lead to ensure partner notification and review

Provide follow-up/feedback/education to the project team on quality issues or trends identified during greenlighting, on-going IRR, second looks, pre-submission cleaning, review of project quality trends, etc

Collaborate with Clinical Services Lead and Senior Manager/Manager to identify quality trends in the data with respect to internal team performance, and also identify hospital quality trends to share with partners

Mentor, train and provide guidance to new hires during the onboarding process at assigned facilities

Maintain and share abstraction team support documents, including Measure Detail and Documentation Clarification Forms, regularly updating with new measures and/or partner EMR changes

Complete the 1st pass of pre-submission clean-up, update cases when missing documentation is provided

Subject matter expert in assigned registry or measure. Provide expert abstraction support – 15% - 20% abstraction

Other quality tasks, as assigned

Attend new partner orientation in order to orient new team members as added to the project

Work closely with the Clinical Services Lead, as needed, for case-specific questions

Other partner tasks, as delegated by the Clinical Services Lead or the Senior Manager/Manager

Qualification

Data abstraction experienceSCR CertificationSurgical nursing backgroundMS OfficeTechnical savvySelf-organizationCoaching experienceAttention to detailTime managementCommunication skills

Required

Demonstrates high standards for accuracy and attention to detail

Demonstrates technical savvy and strong desire to learn new systems and technology

Thrives working independently and takes ownership of projects

Consistently and clearly communicates, adjusting style and tone as needed to effectively collaborate with hospital partners, peers, abstractors and others

Demonstrates strong self-organizational and time management skills to concurrently manage multiple accounts, adjusting as needed to shifting timelines and priorities

Adapts to changes in project timelines, requirements, and assignments

Maintains a high degree of responsibility in keeping PHI secure and confidential

2+ years direct data abstraction experience in the Adult National Surgical Quality Improvement Program (NSQIP)

Experience abstracting procedure targeted cases

SCR (Surgical Clinical Reviewer) Certification

Intermediate proficiency with MS Office (Microsoft Excel)

Preferred

Surgical nursing background

Exposure to multiple patient medical record systems (EMRs) and clinical databases

1+ years providing coaching and guidance to teams

RN, LPN, RT, RVT, or RCIS credentials

Benefits

A fully remote work environment with flexible schedule and a generous Paid Time Off program with additional paid time for volunteering.

Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.

401(k) retirement plan with a company match.

Paid professional development hours and other supportive resources.