Samsara · 1 day ago
Senior Billing and Accounts Receivable Specialist, Enterprise Accounts
United States
Full-time
Remote
Mid, Senior Level
$71K/yr - $109K/yr
5+ years expSamsara is a pioneer of the Connected Operations™ Cloud, helping organizations improve their physical operations through IoT data. The role involves providing personalized billing services to enterprise customers, managing the order-to-cash process, and collaborating with various teams to resolve billing discrepancies.
Business IntelligenceCloud Data ServicesInternet of ThingsSaaSSoftware
Responsibilities
Serve as a dedicated partner for our top enterprise customers, providing a personalized and proactive billing experience
Manage a manual and complex invoicing process for our largest customers, from order intake to cash application, ensuring accuracy and timeliness
Embody the role of a collections analyst by actively reconciling and analyzing moving parts of a customer's account to ensure timely payments
Collaborate cross-functionally with sales, legal, and other teams to resolve complex billing discrepancies and customer inquiries
Develop a deep understanding of customer needs by getting on calls, asking the right questions, and proposing effective solutions
Interact directly with senior-level executives, both internally and externally, using your strong communication and executive presence to navigate sensitive situations
Champion process optimization by identifying bottlenecks in manual workflows and proposing refinements to streamline the order-to-cash cycle over time
Utilize your expertise in the full Order to Cash (OTC) cycle, including invoicing, cash application, and collections
Analyze and prepare accounts receivable reports, and assist in month-end close activities
Uphold Samsara’s cultural principles as we continue to grow and scale globally
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Qualification
Required
Bachelor's degree, preferably in accounting
Minimum of 5 years of progressive experience in accounting, with at least 2 years in a dedicated Order to Cash (OTC) accounts receivable, or accounts management role
Proven ability to manage complex, manual financial processes
Experience with supporting Enterprise Customers and providing a white glove service
Demonstrated experience in cross-functional collaboration and problem-solving
Exceptional analytical skills and a knack for asking the right questions to get to the root of an issue
Executive presence and polished communication skills required to interact with senior leadership
Proficiency in Microsoft Excel and other accounting software
Preferred
CPA
Experience prioritizing and managing time, working under strict deadlines, and ensuring compliance with company policies
Experience in tech is a plus
Must be a fast learner, multi-tasker with a strong desire to learn and have a ‘can do' attitude
Strong initiative, intellectual curiosity, and willingness to take ownership of complex problems
Must be able to collaborate and communicate effectively
Experience with NetSuite and other Enterprise Resource Planning (ERP) systems
Critical thinker, able to implement scalable processes
Excellent written and verbal communication skills, and analytical skills
Strong organization skills with exceptional attention to detail and follow-through
Benefits
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Company
Samsara
Samsara is digitizing the world of physical operations.
1001-5000 employees
H1B Sponsorship
Samsara has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (53)
2023 (59)
2022 (70)
2021 (1)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$930MKey Investors
General CatalystAndreessen Horowitz
2021-12-15IPO
2020-09-24Secondary Market
2020-05-20Series F· $700M
Leadership Team
Sanjit Biswas
CEO
Ben Calderon
CTO - Hardware & Operations
Recent News
2025-12-31
2025-12-31
Andreessen Horowitz
2025-12-31
Company data provided by crunchbase