NeighborHealth · 2 days ago
Senior Human Resources Business Partner
Revere, MA
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $154K/yr
7+ years expNeighborHealth, formerly East Boston Neighborhood Health Center, is one of the largest community health centers in the country, serving the greater Boston area. They are seeking a Senior Human Resources Business Partner to act as a strategic advisor to clinical and operational leaders, focusing on employee relations, compliance, and fostering a high-performing workplace culture.
Child CareElder CareHealth CareMedicalPrimary and Urgent Care
Responsibilities
Serves as a trusted strategic advisor and primary point of contact for leaders and employees on complex employee relations matters, including policy interpretation, workplace investigations, performance management, conflict resolution, corrective action, and terminations, ensuring consistency, fairness, and legal compliance
Provide expert guidance on federal, state, and local employment laws, regulatory requirements, and internal policies, proactively identifying risk and recommending solutions that align with business objectives and organizational values
Lead and oversee sensitive employee relations issues and investigations, partnering with leadership and Legal as appropriate to assess risk, determine appropriate actions, and document outcomes
Partner with the Director and CHRO to design and implement proactive employee relations strategies, training, and frameworks that promote engagement, accountability, and a positive workplace culture
Advise leaders on labor-related matters such as contract compliance, disciplinary actions, performance issues, and workplace changes, ensuring alignment with contractual obligations and labor laws where applicable
Analyze employee relations and labor trends, identify systemic issues, and recommend data-driven improvements to policies, practices, and leader capability
Partner with leaders to design, implement, and continuously improve performance management practices, including goal alignment, performance evaluations, feedback mechanisms, and ongoing coaching, ensuring alignment with business objectives and organizational strategy
Advise and coach managers on addressing performance gaps, managing underperformance, and executing performance improvement plans (PIPs) in a consistent, compliant, and development-focused manner
Manage and resolve performance-related employee relations matters, ensuring fair treatment, appropriate documentation, and risk mitigation
Analyze individual, team, and organizational performance metrics to identify trends, root causes, and opportunities for improvement; provide actionable insights and recommendations to leadership
Leverage HR analytics, dashboards, and reporting to inform workforce decisions, evaluate the effectiveness of performance initiatives, and support data-driven talent and succession strategies
Partner with the Director and CHRO to design, implement, and evolve enterprise-wide talent strategies and employee development initiatives, including training programs, mentorship frameworks, succession planning, and leadership development pathways
Assess current and future workforce capabilities by identifying skill gaps, critical roles, and development needs; design targeted, scalable development plans that support individual career progression and long-term organizational readiness
Consult with leaders to align talent development initiatives with business priorities, organizational design, and change initiatives, ensuring the workforce is equipped to meet evolving operational demands
Collaborate closely with managers and the Talent Acquisition team to develop and execute retention strategies, including career pathing, internal mobility, and engagement initiatives, strengthen employee commitment and reduce regretted attrition
Use workforce and engagement data to evaluate the effectiveness of talent programs, identify risk areas, and recommend continuous improvements to enhance employee experience and organizational performance
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, Industrial/Labor Relations or a related field required
7 to 10 years of progressive HR experience, including employee relations, labor relations, organizational effectiveness, and compliance
Minimum of 5 years' experience in healthcare or multi-site clinics required
Strong interpersonal and communication skills, with the ability to build rapport across diverse teams
Solid knowledge of employment laws and HR best practices
Exceptional problem-solving and conflict-resolution abilities
Ability to handle sensitive and confidential matters with professionalism and discretion
Proficiency in HRIS systems and Microsoft Office Suite
The ability to work in a fast-paced environment
Preferred
Master's degree or JD preferred
Company
NeighborHealth
NeighborHealth offers comprehensive care for elderly, focusing on medical, social, and home care services.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase