Goodwill Industries of the Palm Beaches & Treasure Coast · 4 weeks ago
Desktop Support Technician - (Ft. Pierce)
Goodwill Industries of the Palm Beaches & Treasure Coast is focused on creating a positive and fulfilling work environment for its team members. The Desktop Support Technician will provide IS support, manage desktop support processes, and offer customer service to end-users regarding hardware and software issues.
Non-profit Organization Management
Responsibilities
Delivers IS support through the management of the desktop support processes
Provides outstanding customer service to end-users on hardware, software, and network problems, questions or issues
Troubleshoot problems with operating systems, applications, remote access, email, and telephone and wireless issues
Qualification
Required
Strong proficiency in database network-related fundamentals
2+ years of experience in the IT field supporting 100+ users
2+ years of demonstrated experience troubleshooting PC desktop issues is required
Strong time management and organizational skills
Must be willing to work occasional evenings and weekends per business needs (on-call)
Must be able to sit, stand, bend, and reach for extended periods
Must be able to lift, push, pull, carry, or otherwise move up to 25 pounds with no support regularly
Preferred
CompTIA A+ and CompTIA N+ are preferred
Benefits
Medical, Dental, & Vision Insurance
Employer Paid Life Insurance
401K Retirement Plan with an Employer Match
Paid Time Off
25% Store Discount
Teladoc copays covered by Goodwill
Access to a Life Coach
Training and Development Opportunities
Education Assistance and Incentives
Comprehensive Wellness Program with Incentives
Company
Goodwill Industries of the Palm Beaches & Treasure Coast
At Goodwill, we believe in changing lives through the power of work.
Funding
Current Stage
Late StageCompany data provided by crunchbase