ServiceNow · 2 days ago
Solution Consultant - New Logo
New York, NY
Full-time
Hybrid
Entry, Mid Level
$92K/yr - $142K/yr
2+ years expServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The Solution Consultant will provide technical expertise to support customers during pre-sales engagements and will be responsible for acquiring and retaining customers through effective solution consulting techniques.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Support Sales teams in the qualification of customer needs through discovery
Participate across the sales lifecycle on acquiring new customers
Provide mentoring and training to peers, colleagues and partners
Demonstrate the product, both standard and tailored to prospects and existing customers
Generate product demo scripts and scenarios and maintain demonstration environment(s)
Scope and deliver Proof of Concept/Proof of Value engagements with prospects
Respond to Request for Information/Proposal documents
Stay current on product developments/releases to a level required for demo and POC/POV
Support Marketing events – user conferences, trade shows, webinars etc
Stay current on competitive analyses and understand differentiators between the company and its competitors
Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security
In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment
Act as the ServiceNow subject matter expert at executive briefings and marketing events
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
2+ years of pre-sales solution consulting or sales engineering experience in the customer service, field service or CRM software industry
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Ability to actively listen to customer requirements and provide a solution to address the customer's business issue
Eagerness and willingness to learn
Demonstrated proactive approach to perform without being told what to do
Ability to prioritize task and be efficient to minimize wasted effort
Proven ability to live up to commitments while maintaining integrity and focus on details
Exceptional communication and presentation skills to include technical and business concepts
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
Company data provided by crunchbase