ALLDATA · 19 hours ago
Account Executive
ALLDATA is a leading provider in the automotive parts and accessories sector. The Account Executive is responsible for developing business relationships with current customers, providing post-sales support, and identifying sales opportunities to enhance customer profitability.
AutomotiveInformation TechnologyLogisticsSoftware
Responsibilities
Onboard/Welcome and setup new customers
Building strong client relationships to maintain old business and acquire new customers
Contact customers to review their business and ensure customer loyalty/retention
Take ownership of customer issues and drives to resolution in a timely manner and keep track of all processes that pertain to customer requests
Collecting and analyzing data concerning consumer behavior to understand changing needs
Renew existing subscriptions
Identify sales opportunities to increase customer profitability and drive company revenue
Work with other departments to deliver maximum customer retention, sales revenue and net sales profit
Actively participate in customer support call queue daily
Train, educate, and consult customers on how to best use their ALLDATA products
Achieve daily and weekly key performance indicators to ensure maximum territory coverage
Maintain availability within scheduled shift to be accessible to clients when needed
Other duties as assigned
Qualification
Required
High School graduate or GED certificate
5 years' account management or sales experience
Ability and willing to sell/upsell to existing customer experience
Ability to work collaboratively and build relationships within the ALLDATA
Problem solving, organizational, and time management skills
Strong listening and communication skills
Self-motivated/self-starter with strong work ethic
Ability to maintain composure and professionalism with customers and colleagues
Proven ability to work independently
Microsoft Office skills; especially Excel
Minimal domestic travel may be required (less than 10%)
Preferred
Bi-lingual is a plus
Automotive knowledge is a plus
Benefits
Competitive pay
Unrivaled company culture
Medical, dental and vision plans
Exclusive discounts and perks, including an AutoZone in-store discount
401(k) with company match and Stock Purchase Plan
AutoZoners Living Well Program for free mental health support
Opportunities for career growth
Paid time off
Life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Tuition reimbursement
Company
ALLDATA
Alldata is the leading provider of OEM service and repair information to the professional automotive service and collision industries. It is a sub-organization of AutoZone.
Funding
Current Stage
Growth StageTotal Funding
unknown1996-02-07Acquired
Recent News
Globe Newswire
2024-03-01
Company data provided by crunchbase