Pylon · 1 month ago
Legal & Contract Ops
San Francisco
Full-time, Contract
Onsite
New Grad, Entry LevelPylon Labs is an innovative company building a B2B post-sales support platform powered by conversational data. They are seeking a Legal & Contract Ops professional to lead legal projects, manage contract reviews, and streamline contract operations as the company scales.
Artificial Intelligence (AI)B2BCRMCustomer ServiceSoftwareTechnical Support
Responsibilities
You’ll own legal projects that require tight coordination, clear tracking, and zero dropped balls - things like iterating on the templates and playbooks, coordinating across outside counsel (corporate, immigration, commercial, employment), organizing the cap table with high precision and accuracy, and keeping complex deals moving across Sales, Finance, and founders
We have a contract bottleneck problem. We're doing 10+ customer contract reviews per month and growing fast. Every redline that sits too long kills a deal. We need someone who can own contract review, move with urgency, and help us build our contract operations process from scratch as we scale from 10M to 100M ARR
You have some exposure to legal work or contract management - maybe from a paralegal agency, law firm, or contract team. Or you're just smart with great attention to detail and can figure this out fast
You're sick of the pace at traditional legal environments and want to operate at startup speed. You can look at a customer redline, understand what actually matters, and make judgment calls without escalating everything
You're comfortable building systems as you go - no one's handing you a playbook. You move fast without being sloppy
You're keen to be a generalist - Beyond contract review, you'll support paralegal work across the company and work directly with founders to keep deals moving
Qualification
Required
You have some exposure to legal work or contract management - maybe from a paralegal agency, law firm, or contract team
You're sick of the pace at traditional legal environments and want to operate at startup speed
You can look at a customer redline, understand what actually matters, and make judgment calls without escalating everything
You're comfortable building systems as you go - no one's handing you a playbook
You move fast without being sloppy
You're in SF or you're willing to relocate
You love working in-person
You're serious about joining us to build a culture we'll all love
Benefits
Lunch, dinner and snacks at the office
Fully covered medical, dental, and vision insurance for employees
Retirement savings
14 company holidays + unlimited PTO
Annual offsite
Relocation and immigration support
Company
Pylon
Pylon is building the first customer support platform built for B2B companies.
Founded in 2022
51-200 employees
H1B Sponsorship
Pylon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Growth StageTotal Funding
$51.32MKey Investors
Andreessen HorowitzGeneral CatalystY Combinator
2025-08-20Series B· $31M
2024-08-28Series A· $17M
2023-07-11Seed· $3.2M
Leadership Team
Marty Kausas
Customer Support, also Co-Founder & CEO
Advith Chelikani
Co-Founder
Recent News
2025-12-02
2025-09-19
Company data provided by crunchbase