Apply on Employer Site

CXC Solutions · 1 month ago

Senior Sales Support Specialist

United States

Full-time

Remote

Mid, Senior Level

$55K/yr - $70K/yr

3+ years exp

Lumelight is an integrated workplace administration and compliance business. They are hiring a Senior Sales Support Specialist to support the Sales team by managing sales administration processes and mentoring team members. The role involves collaborating with various departments to ensure superior service and support for prospective customers while also assisting with proposals and sales documentation.

Health CarePaymentsSoftware

Responsibilities

Works closely with the Sales, Operations and Marketing teams to support marketing, sales and crucial administrative functions

Develops an in-depth understanding of all product & service offerings

Ensures prospective customers receive superior service and support by responding to inquiries and questions, involving the appropriate parties within our firm

Assists with creating proposals, quotes, agreements/contracts, and audit implementation materials

Assists with following up on open/outstanding proposals, quotes, agreements/contracts, and audit implementation materials, helping the Sales team move prospective clients through the presales process as quickly as possible

Helps maintain sales database with client/prospect information

Generates reports and participates in reoccurring team meetings

With support from the Marketing department, monitors, tracks, ships and reorders sales collateral, proposals, or displays for trade shows and conferences

Assists sales team with scheduling meetings as needed

Supports achievement of company, team, and individual goals

Assists with completion of projects and special duties as directed and within assigned deadlines

Performs other functions as assigned

Qualification

Sales operationsSalesforceMicrosoft OfficeCustomer serviceHealthcare benefits knowledgeTime managementOrganizational skillsCommunication skillsTeam collaborationAttention to detail