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Czarnowski Collective · 2 days ago

Account Manager, Tradeshows

Chicago, IL

Full-time

Hybrid

Mid Level

$75K/yr - $85K/yr

3+ years exp

Czarnowski Collective is a forward-thinking company that focuses on creating engaging exhibits and events. They are seeking an Account Manager to oversee the delivery of customer marketing programs, specifically for trade shows and events, while maintaining strong client relationships and managing project deliverables.

AdvertisingEventsMarketing

Responsibilities

Serve as the primary point of contact between Czarnowski and our clients for all project deliverables and foster effective working relationships with colleagues at all levels

Utilize Microsoft Office Suite and all Czarnowski systems to efficiently interact with internal and external teams and prepare client correspondence, proposals, and presentations

Engage and communicate with appropriate estimating teams and support services – including but not limited to creating show services-specific estimates and reformatting existing estimates

Develop timelines, schedules, and project plans, communicate action items to project teams, and monitor adherence to deadlines

Possess strong operational knowledge of Czarnowski systems, tools and processes related to project workflow to manage workload efficiently and effectively

Collaborate with Czarnowski operational and on-site departments and personnel to ensure timely completion of project deliverables, manage required show services, and schedule installation and dismantle labor for your projects

Manage approval processes and ensure all solutions comply with show-specific rules and regulations

Proactively identifying and addressing project related issues, collaborating with relevant stakeholders to develop appropriate resolutions

Respond promptly to all internal and client related communications, at minimum, acknowledging receipt within 24 hours

Assist with forecasting client financial activity with Czarnowski on a 12-month rolling calendar

Maintain and update project information, including financials, within Czarnowski systems

Manage project change orders, ensuring cost related approvals are documented and communicated with relevant stakeholders

Review and reconcile estimated costs with actual incurred costs, providing detailed reports to project team

Review, recommend and implement estimating adjustments to recurring projects based on historical (incurred) financial data

Review all estimates and invoice drafts for accuracy prior to submitting to clients

Understand client specified billing procedures and AP/Procurement specific client contacts to submit invoices and resolve unpaid invoices in a timely manner

Qualification

Client relationship managementEvent marketingProject managementMicrosoft Office SuiteFinancial forecastingCommunication skillsOrganizational skillsTeam collaborationAdaptabilityProblem-solving

Required

3+ years of client-facing experience in a conference/exhibit/trade show/event marketing agency

Passionate about working with people, ability to quickly develop a rapport with clients

Pro-active self-starter, entrepreneurial, and creative solutions-oriented

Adaptable, open-minded and receptive to feedback and able to adjust in real-time

Comfort in new environments and scenarios, willingness to travel

Collaborative, comfortable presenting and receiving information in a group setting

Respectful, thoughtful, courteous, and able to maintain a professional demeanor under pressure

Organized, articulate, detail-oriented and an effective communicator

Technologically savvy, comfortable using a wide variety of programs, software and applications

Travel is required for this role (domestic and international)

Preferred

Understanding of pharmaceutical compliance for marketing and exhibits is preferred, but not required

Experience in working with large, multi-faceted teams in a leadership and/or supporting role

Demonstrated ability to interpret complex, often conflicting information, reorganize and distribute to appropriate teams clearly in written and verbal formats

BA/BS degree or equivalent of relevant work experience