ResCare Community Living · 3 weeks ago
Program Coordinator - Day Support
Lynchburg City County, VA
Full-time
Hybrid
Entry, Mid Level
$20/hr - $25/hr
2+ years expResCare Community Living is focused on providing quality care to individuals with disabilities. The Program Coordinator for Day Support Services is responsible for ensuring consumer participation in service planning, coordinating team meetings, and implementing service plans while adhering to legal and regulatory requirements.
Assisted LivingChild CareHealth CareSocial
Responsibilities
Ensures consumer and guardian participation in development of service plan and personal futures plan
Coordinates development of each person(s) served personal futures plan
Coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such
Schedules and chairs screening for program vacancies
Develops waiting list for potential consumer vacancies
Develops and implements service plan within 30 days of moving in, annually, when significant changes occur, and when moving out
Demonstrates knowledge of contractual, legal and regulatory requirements
Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements
Implements/coordinates any necessary plans of correction from a regulatory body
Demonstrates organization’s commitment and leadership skills
Demonstrates customer service orientation
Facilitates 1:1 interactions with peers, superiors, and subordinates
Is aware of quality indicators and achieves results
Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff
Ensures all written training programs are implemented and revised as needed
Documents consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriately Maintains fiscal spending within limits of approved budget; e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc
Monitors worker’s compensation and unemployment claims for assigned service site(s). Is proactive in efforts to reduce claims and minimize risk/exposure of agency in these areas
Monitors all consumer finance documentation
Monitors budget variance reports to ensure accuracy
Implements/monitors compliance with the company's Health and Safety programs
Attends industry functions to promote positive relationships with other providers
Develops positive relationships with all funding sources to promote new business
Uses leadership and communication skills to motivate team members toward agency objectives
Utilizes problem solving/mediation skills when employee to employee conflict arises
Monitors exit interview results and investigate areas of concern that may be identified through this process
Fosters team spirit and company pride among team members and agency
Manages budgeted staff hours to provide effective and efficient service delivery
Implements staff recruitment and retention programs to promote positive work environment
Oversee/participate in the hiring process of all assigned positions in accordance with the company's policy and local, state, and federal employment law
Actively works toward achieving/maintaining Affirmative Action goals within assigned service site(s)
Ensure all assigned staff receives training and supervision as needed to meet performance expectations
Recognizes staff with Pro team, performance management evaluations, individual development goals, etc
Ensure assigned staff is evaluated fairly and timely in accordance with the company's performance evaluation procedures
Ensures that all information from upper management is conveyed to employees as applicable and appropriate
Ensures that all job opportunity listings are shared with employees
Maintains and/or monitors training reports to ensure timely training of staff for all assigned service sites
Other duties as assigned
Qualification
Required
A minimum of two years of verifiable work experience providing services and supports to individuals with developmental disabilities
Ability to communicate verbally and in writing
Must be able to travel between service sites, staying overnight as necessary
Experience in managing systems, processes, and people
Working knowledge of Federal, State, and local regulations concerning services to individuals with developmental disabilities
Must have good organizational skills and attention to detail
Proven supervisory skills
Be capable of working flexible hours, covering direct care shifts as necessary
BA/BS in Business, Health Care Administration, or Social Services
High school diploma or GED equivalent and three years of related job experience may be substituted per area regulations
Exceptions must have written approval from Regional Management
Preferred
One year previous supervisory experience preferred
Company
ResCare Community Living
ResCare Community Living assists adults and children with daily living due to developmental, cognitive, or intellectual disabilities.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-01-21Acquired
Leadership Team
Emily Bernard
Regional Human Resources Business Partner
Recent News
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