Customer Facing Software Architect jobs in United States
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Adobe · 2 days ago

Customer Facing Software Architect

Adobe is a company focused on changing the world through digital experiences. They are seeking a Customer Facing Software Architect to serve as a Strategic Technical Authority, architecting new product capabilities and bridging the gap between product engineering and real-world implementation.

Artificial Intelligence (AI)ConsultingEnterprise SoftwareGraphic DesignImage RecognitionPhoto EditingSaaSSoftwareUX DesignWeb Design
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Architect and Define Solutions: Own the end-to-end technical vision for complex implementation projects, translating ambiguous customer requirements into scalable, secure, and high-performance system architectures
Drive Technical Governance: Establish and enforce design patterns, API specifications, and coding standards to ensure that solutions are not only functional but also maintainable and compliant with enterprise security policies
Lead Strategic Integration: Design robust integration strategies between Adobe Experience Cloud and diverse client technology stacks (legacy systems, cloud-native apps, and third-party data platforms), ensuring seamless data flow and interoperability
Champion Operational Excellence: Define the strategy for system observability, reliability, and high availability (HA/DR), guiding engineering teams to build "self-healing" and resilient production environments
Executive Technical Advisory: Lead high-stakes architectural workshops with client stakeholders (up to C-level) to align technical roadmaps with business objectives and drive consensus on implementation strategies
Elevate Engineering Culture: Serve as a technical authority and mentor for the wider FDE team, conducting design reviews and fostering a culture of technical excellence, innovation, and best practices
Cross-Functional Collaboration: Partner deeply with Product Management and Core Engineering to feedback field insights into the product roadmap, influencing the future design of Adobe’s platform capabilities
Hands-on Prototyping: While focused on architecture, maintain deep technical acuity by building proof-of-concepts (POCs) for novel use cases to de-risk complex technical decisions before wider implementation

Qualification

Solution ArchitectureJava/JVM EcosystemDistributed System DesignData ArchitectureCloud-Native PrinciplesTechnical GovernanceIntegration StrategiesSecurityComplianceBig Data ArchitecturesInfrastructure as CodeExecutive PresenceOpen Source LeadershipAdTech/MarTech KnowledgeLegacy ModernizationCross-Functional Collaboration

Required

12+ years of technical experience, with at least 5 years in a Solution or Systems Architecture role, preferably designing large-scale SaaS or enterprise software solutions
Mastery of the Java/JVM ecosystem and modern application frameworks (e.g., Spring Boot), with the ability to evaluate and select technology stacks based on long-term maintainability and performance trade-offs
Deep expertise in Distributed System Design, including microservices, Event-Driven Architectures (EDA), and complex API integration patterns (REST, GraphQL, gRPC)
Advanced proficiency in Data Architecture, capable of designing high-throughput persistence layers and defining data models across Relational, NoSQL, and Search platforms (e.g., Elasticsearch)
Strong command of Cloud-Native principles and container orchestration (Kubernetes, Docker) within major cloud providers (AWS, Azure, or GCP)
Executive presence and communication skills: The ability to translate complex technical concepts into business value for C-level executives and non-technical stakeholders
A strategic mindset for Security and Compliance, ensuring architectures adhere to SOC2, GDPR, and enterprise-grade security standards from day one
Comfortable with 10%-25% travel to build relationships with customers

Preferred

Technical Thought Leadership: A history of public technical communication, including speaking at major industry conferences, publishing technical white papers, or maintaining a widely-read engineering blog
Experience with the Adobe Ecosystem: Prior experience architecting solutions involving Adobe Experience Manager (AEM), Adobe Analytics, or Adobe Experience Platform (AEP)
Big Data & Streaming Architectures: proven ability to design real-time data ingestion and processing pipelines using technologies like Apache Kafka, Spark, Flink, or Databricks
Infrastructure as Code (IaC): Proficiency in defining infrastructure standards using Terraform, Ansible, or Helm, enabling reproducible and scalable deployments
AdTech/MarTech Domain Knowledge: Familiarity with Digital Marketing concepts such as Real-Time Bidding (RTB), Customer Data Platforms (CDP), or personalization engines
Legacy Modernization: A track record of successfully migrating monolithic legacy systems to microservices or cloud-native architectures (the 'Strangler Fig' pattern)
Open Source Leadership: Active contributions to open-source projects or a history of speaking at technical conferences/meetups

Benefits

Short-term incentives are in the form of the Annual Incentive Plan (AIP)
Long-term incentives in the form of a new hire equity award

Company

Adobe is a software company that provides its users with digital marketing and media solutions.

H1B Sponsorship

Adobe has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1160)
2024 (1217)
2023 (750)
2022 (878)
2021 (742)
2020 (477)

Funding

Current Stage
Public Company
Total Funding
$2.5M
Key Investors
Apple
1986-08-20IPO
1984-10-01Series Unknown· $2.5M

Leadership Team

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Shantanu Narayen
CEO
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Dan Durn
Chief Financial Officer
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Company data provided by crunchbase