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Chase · 3 weeks ago

Loan Servicing Manager II

4201 Congress St, Charlotte, NC, 28209, US

Full-time

Onsite

Mid, Senior Level

5+ years exp

Chase is a top-ranked company recognized for career growth and development. As a Loan Servicing Manager II, you will manage a diverse portfolio of syndicated and bilateral loans, ensuring compliance and operational excellence while fostering collaboration and building strong relationships with stakeholders.

BankingFinancial Services

Responsibilities

Provide deal origination and execution support to Asset Based Lending deal teams as the primary loan servicing contact

Administer excellence in the customer experience for both internal and external clients

Offer feedback to deal structuring teams on operational market trends and feasibility

Read and interpret complex legal credit agreements and related documentation

Perform quality control on new deals, restructures, and amendments, verifying system setup accuracy

Lead, mentor, and develop a team of loan servicing professionals

Manage workflow allocation and prioritize team tasks to meet deadlines and service level agreements

Oversee loan activity including funding, re-pricings, and payments in accordance with credit agreements

Calculate and track complex interest and fee accruals across changing lender distributions

Serve as an escalation point for complex client issues, collaborating with senior management and cross-functional teams

Reconcile daily funding and payment activity, initiate and reconcile automated funds movement, and monitor past due principal, interest, and fees

Qualification

Commercial Lending experienceCustomer service experienceTreasury Products knowledgeLoan IQ experienceMicrosoft Excel proficiencyAnalytical thinkingTeam leadershipConflict resolution skillsOrganizational skillsMultitasking abilitiesWritten communication skillsVerbal communication skillsCollaboration skillsAttention to detail