Legends Global ยท 1 day ago
Director, Premium Client Services (Cleveland Browns)
Cleveland, OH
Full-time
Onsite
Director/Executive
8+ years expLegends Global is the premier partner to the world's greatest live events, venues, and brands. The Director, Premium Client Services will oversee the planning, development, and activations of all service aspects in ticketing, premium, and partnerships.
HospitalityMarketingSports
Responsibilities
Lead the planning, development and activation of all service offerings including the creation of a service identity and pioneering a proactive service culture
Work directly with potential partners and suite clients, in conjunction with sales and activation, to understand brand objectives and educate the brand team(s) on optimizing their partnership
In accordance with all internal and external parties, support the development and execution of partnership strategies and guidelines including announcements, activation build outs, and creative/experiential brand guides
Project manage key initiatives as needed to ensure coordination across revenue lines when dealing with external parties including third-party agencies, architects, hospitality, etc. to develop and streamline sales processes that improve sales efficiency. Key examples include the ongoing function of the sales center, marketing campaigns, website, brochure, etc
Key role in maintaining alignment between partnerships, sales, marketing, business operations, finance, and other stakeholders to share insights and centralize information. Key examples include monthly reporting, budget reconciliation and tracking
Plan and execute key industry networking events to identify new business and create experiences for prospective clients
Attract, mentor, and manage a team of service minded individuals. Champion a positive culture through team building, professional development, and innovative techniques
Foster strong, collaborative working relationships with the Cleveland Browns organization and business partners
Qualification
Required
Skilled analyzing data, developing concise recommendations and presenting to executive leadership
Outstanding written and verbal communication skills to develop strong working relationships with partners, teammates, and other stakeholders
Ability to manage a high level of detail across multiple projects and to prioritize efficiently
High emotional intelligence, intellectual curiosity and desire to grow professionally
Ability to prioritize and meet competing deadlines independently
Ability to manage multiple tasks simultaneously, while remaining organized, efficient and calm under pressure
Proven ability to work collaboratively in a team-oriented environment
Bachelor's degree or equivalent
Minimum of 8+ years of successful sales & service management experience (sports business a plus)
Benefits
Medical
Dental
Vision
Life and disability insurance
Paid vacation
401k plan
Company
Legends Global
Legends Global is the premier partner to the world's greatest live events, venues and brands.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2017-05-04Series Unknown
Leadership Team
Shervin Mirhashemi
Chief Executive Officer
Scott Aronsky
Chief Financial Officer
Recent News
2025-12-05
2025-10-09
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2025-09-17
Company data provided by crunchbase