Salesforce · 2 days ago
Director, Workforce Innovation
Chicago, IL
Full-time
Onsite
Director/Executive
$162K/yr - $258K/yr
10+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Director, Workforce Innovation will lead the strategic integration of artificial intelligence and emerging technologies to redefine jobs and organizational structures, enhancing human capabilities and improving efficiency in the workplace.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Pioneer research-driven work models by leading and conducting research on how AI and emerging technologies can augment human work, and translating findings into evidence-based frameworks for job design and organizational structure
Apply HCI and cognitive science principles to design intuitive, effective human-AI collaboration workflows that support usability, trust, and adoption
Partner with senior leaders to help shape the future of work at Salesforce, translating business strategy into actionable workforce transformation initiatives
Drive enterprise-wide transformation by supporting a culture of learning, adaptability, and innovation as the organization evolves how work is defined, performed, and managed
Develop scalable frameworks for job redesign and augmentation that enable business growth while supporting employee development and career progression
Influence and educate stakeholders by clearly communicating research insights and strategic recommendations to a wide range of audiences, including technical and non-technical partners
Balance agility and focus by managing multiple priorities and adapting quickly as business needs evolve
Qualification
Required
Doctorate (Ph.D.) in a relevant field such as Organizational Psychology, Human-Computer Interaction, Industrial-Organizational Psychology, or a related discipline with a focus on technology and the future of work
10+ years of experience in organizational design, workforce strategy, or applied research roles, including at least 5 years in a leadership capacity driving large-scale change within a corporate environment
Demonstrated research expertise, including a strong publication record or hands-on application of qualitative and quantitative research methods to address complex business challenges
Deep understanding of Human-Computer Interaction (HCI) principles and their application to designing effective human-machine systems
Strong business acumen, with the ability to connect research insights to measurable business outcomes and key performance indicators
Proven leadership and communication skills, with experience influencing senior leaders and collaborating across diverse, cross-functional teams
Experience leading organizational transformation efforts and integrating emerging technologies, particularly AI, into work processes
Preferred
Experience working in large, matrixed, or global organizations
Background in workforce transformation, job architecture, or future-of-work initiatives within a technology-driven environment
Demonstrated ability to translate complex concepts into practical, actionable frameworks that resonate across varied audiences
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-08
Company data provided by crunchbase