Lokal Media House ยท 4 weeks ago
Client Strategy Manager
Addison, TX
Full-time
Onsite
Mid, Senior LevelLokal Media House is a leading digital marketing agency focused on transparency and long-term partnerships. The Client Strategy Manager will lead strategic relationships with clients, ensuring alignment between their business goals and the agency's digital marketing solutions while overseeing a team of subject matter experts to deliver integrated marketing campaigns.
AdvertisingBrand MarketingInformation TechnologySEOWeb DesignWeb Development
Responsibilities
Client Relationship Management: Build, nurture, and maintain strong relationships with a diverse portfolio of clients, ensuring open communication and mutual understanding
Strategic Oversight: Manage the creation and implementation of effective online marketing strategies tailored to each client's goals by working collaboratively with the digital marketing team. Develop data-informed marketing strategies that align with client objectives
Performance Reporting: Lead regular client meetings and presentations with clarity, insight, and business relevance. Own the strategy and oversight of campaign performance across channels
Issue Resolution : Anticipate, identify, and resolve client issues quickly and professionally. Proactively manage account health and surface any risk factors internally
Stay Updated: Keep abreast of digital marketing trends and industry-specific shifts, especially within the home service domain
Internal Collaboration: Effectively manage the communication of client needs, feedback, and future goals to ensure alignment between client objectives and internal team delivery
Renewals and Upselling: Identify and recommend services that support client growth and ROI. Collaborate with sales and leadership on contract renewals and upsell strategies
Qualification
Required
Proven experience as a Client Strategy Manager or in a similar client-facing role within a digital marketing agency or related environment
Demonstrated success managing a portfolio of clients and leading cross-functional teams
Deep understanding of digital marketing channels, including paid media, SEO, content, and web strategy
In-depth knowledge of the digital landscape, with a preference for experience in the home service industry
Strong strategic planning and performance reporting capabilities
Proficient with CRMs and marketing tools such as HubSpot, Search Light, ServiceTitan, and project management platforms
Exceptional interpersonal and communication skills, with the ability to build trust with clients and collaborate effectively with internal teams
Solution-oriented mindset with resilience and adaptability in fast-paced, dynamic environments
Benefits
Continuous training and professional development
We offer a full benefits package including medical, dental, vision, supplement insurance plans, and a 401K with company match
Hybrid schedule with weekly work from home opportunities on Wednesdays
Fully stocked beverage fridge and snack bar to keep you fueled throughout the day
Monthly team outings to connect, unwind, and have fun together
On-site gym for convenient workouts before work, during lunch, and after
Covered parking so your car stays cool even in the Texas heat
Company
Lokal Media House
LMH is the advertising agency for the best home service companies in the USA.
Founded in 2014
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Danny Braught
CEO
Recent News
Company data provided by crunchbase