R.F. MacDonald Co. · 3 weeks ago
Administrator - Receptionist
R.F. MacDonald Co. is seeking an Administrator Clerical Receptionist to handle various responsibilities from the service and administration departments. The role involves processing customer applications, answering and directing calls, greeting visitors, and performing general clerical duties.
Machinery ManufacturingManufacturingMechanical EngineeringTraining
Responsibilities
Processes customer applications and similar paperwork
Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to appropriate employee, voice mail, or pager
Meets and greets all visitors; determines their needs and directs them to the appropriate employee/locations
Composes and types of routine correspondence as required
Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required
Organizes and maintains file system, files correspondence and other records
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues
Performs other duties as assigned by supervisor
Excellent communication skills both verbal and written
Strong people and customer service skills in a professional setting
Strong Microsoft skills and knowledge
Ability to work independently and efficiently and perform with minimal supervision
Ability to apply knowledge to company’s and customer’s current and future needs
Ability to multi-task and prioritize
Assist Operations/Administrative Manager with various tasks
Coordinate training classes and other office functions
Monitor and order supplies
Maintain a tidy reception area
Oversee food service logistics and vendor coordination
Qualification
Required
High School Diploma required, associate degree or higher desired
Ability to perform diversified clerical functions and administrative procedures
Excellent verbal and written communication skills
Mid to Proficient skills in Word, Excel, and administrative software systems
Strong interpersonal skills
Ability to understand and follow written and verbal instructions
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Excellent attendance and promptness a must
Excellent Customer Service skills and knowledge
Proficient in communications both verbal and written
Interpersonal Skills
Problem Solving and Analysis skills
Safety Focus
Critical Thinking/Evaluation
Reasoning skills
Ethical conduct & practices
Time Management
Personal Effectiveness/Credibility
Flexibility
Timeliness
Initiative
A valid driver's license is required. Must be insurable with no major infractions. Job may require some travel
Company
R.F. MacDonald Co.
R.F. MacDonald Co. has been in business since 1956, developing one of the most comprehensive service and support networks in the industry.