Doctors Without Borders/Médecins Sans Frontières - USA · 3 days ago
Chief Operating Officer
Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization providing medical care to those in need. The Chief Operating Officer will lead MSF USA’s operational functions, ensuring alignment and efficiency while supporting the organization’s mission and strategic goals.
Non-profit Organization Management
Responsibilities
Lead and oversee MSF USA's daily operations, ensuring functional excellence and alignment across internal systems
Ensure that core operating areas; including HR, legal, finance, procurement, technology, risk, and facilities function in a coordinated and scalable way
Serve as a key thought partner to the core MT, contributing to strategic planning, institutional transformation, and governance engagement
Partner with the Board of Directors, presenting updates on internal operational performance, institutional risk, and strategic alignment
Provide executive oversight for enterprise-level initiatives such as systems modernization, operational risk mitigation, and organizational readiness
Support internal accountability frameworks, cross-departmental coordination, and internal crisis response infrastructure
Supervise the senior leadership of the internal operations functions
Strengthen equity-centered operational practices, integrating ADEI&B into MSF USA’s systems, processes, and decision-making
Qualification
Required
Bachelor's degree required, graduate degree in management, public administration, finance, systems, or related field preferred
Minimum 10 years in senior internal operational leadership roles within a complex nonprofit, global organization, or hybrid environment
Demonstrated experience overseeing finance, systems, procurement, and digital operations at an enterprise level
Strong change leadership experience, particularly across systems transformation, risk management, and organizational design
Proven success partnering with Boards of Directors and executive leaders on governance, risk, and strategy
Experience managing and mentoring senior-level operational leaders
Deep commitment to ADEI&B and embedding equity principles into operational strategy and design
Familiarity with international humanitarian organizations or mission-driven global systems
Company
Doctors Without Borders/Médecins Sans Frontières - USA
Doctors Without Borders/Médecins Sans Frontières (MSF) is an international medical humanitarian organization that helps people affected by conflict, epidemics, disasters, or exclusion from health care in more than 70 countries.