Career Navigator/Coach, Workforce Development / Refugee Services- SOAR jobs in United States
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CAMBA · 1 day ago

Career Navigator/Coach, Workforce Development / Refugee Services- SOAR

CAMBA is a community organization focused on building an inclusive New York City, providing various support services. The Career Navigator/Coach will be responsible for offering career coaching and training to help single parents overcome employment barriers and connect with job opportunities in their communities.

Health CareNon ProfitProfessional ServicesSocial

Responsibilities

Be clients’ primary motivator and coordinator of program services
Assist clients in eliminating barriers to employment by making referrals to appropriate services
Develop and maintain employer partnerships to identify job opportunities and match participants with suitable employment
Create and maintain client files
Collect and submit all documentation regarding client and contract outcomes
In collaboration with clients, prepare Individual Employment Plan for each client, identifying employment goal, interim achievement objectives, and services
Understand all aspects of contract requirements and services definitions
Plan and facilitate orientations and assessments
Work with clients to develop realistic educational/employment goals leading to self-sufficiency
Assist clients in maintaining and updating resumes and cover letters; provide additional one-to-one resume building instructions to clients, as needed
Facilitate group instruction with clients using job training program curriculum
Monitor client progress and address negative behavior patterns (e.g., lateness)
Develop strategies with clients regarding how to break through barriers to their goals, and how to advocate for themselves
Recommend and implement strategies to persuade clients to fully participate in their own education/employment placement and retention process
Act as client liaison/client advocate, both within CAMBA and/or with outside organizations, regarding such matters as education, healthcare, housing, immigration issues, legal issues, etc
Provide all required information for weekly/monthly/quarterly/annual reports
Participate in marketing/outreach/assessment activities for various programs
Research and regularly initiate contact with potential employers in the NY Metro area
Review client information and interview clients to evaluate work history, skills, education, training, compensation needs, and other qualifications
Inform client applicants of open positions’ job duties and responsibilities, compensation and any other information made available by the potential employer
Schedule interviews and coordinate between client and hiring manager
Follow-up with clients after interviews to receive feedback on employers and clients' next steps
Create narrative case notes on participant/applicant progress at each point of contact
Tasks may be modified, expanded and/or assigned over a period

Qualification

Career coachingClient serviceCase managementInterpersonal skillsCommunication skillsOrganizational skillsCultural competenceEmpathyMeeting facilitationTrust-buildingTime managementConfidentiality

Required

High School diploma and four (4) years of experience in client service or customer service
Strong interpersonal and communication (oral and written) and time management skills
Excellent organizational skills and attention to detail
Client focused, culturally competent, empathetic, and flexible to the needs of clients and job seekers
Ability to work under pressure and perform multiple tasks with accuracy
Possess a high degree of initiative
Maintain a high level of confidentiality
Excellent meeting facilitation skills, including the ability to effectively present information to a wide variety of audiences
Ability to build and maintain trust-based relationships with multiple internal and external stakeholders

Preferred

Four (4) years of experience in case management or career services preferred

Benefits

Health insurance
Dental insurance
403(b) retirement plan with employer match
Paid time off (vacation, personal, and sick time)
Paid holidays

Company

CAMBA is an NGO that renders education, youth development, legal, health counseling, family and community support services.

Funding

Current Stage
Late Stage
Total Funding
$0.5M
Key Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $0.5M

Leadership Team

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Ross Lorber
Chief Financial Officer
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Company data provided by crunchbase