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Sprout · 1 month ago

International Logistics Manager

United States

Full-time

Remote

Senior Level

7+ years exp

Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. The International Logistics Manager will serve as the subject matter expert for global logistics operations, managing and scaling transportation teams while also executing day-to-day shipment tasks.

ElectronicsInformation TechnologyRecycling

Hiring Manager

Austin Felice, PRC

Responsibilities

Provide strategic guidance to senior leadership on international logistics trends, compliance requirements, and process maturity

Partner with executive stakeholders to define and implement a roadmap for global logistics that aligns with Sprout’s expansion in Europe, APAC, EUMEA, NAM, and LATAM

Identify opportunities to mature the business through improved processes, stronger vendor partnerships, and scalable systems

Manage end-to-end international logistics operations, with emphasis on foreign-to-foreign and foreign-domestic transactions, and oversight of U.S. export shipments

Execute and supervise multimodal shipments including airfreight, ocean freight, parcel, and over-the-road trucking

Develop and implement new KPIs that align with company goals, customer satisfaction, and speed of execution, while also ensuring adherence to OTIF and scheduling commitments

Provide regular reporting and insights to the Director of Logistics on performance, risks, and opportunities

Oversee accurate preparation of trade documentation, including commercial invoices, packing lists, shipper’s letters of instruction, and export filings

Use ERP/TMS platforms, third-party systems, and CBP ACE system for EEI filings

Manage and monitor vendor performance, troubleshoot escalations, and ensure compliance with service-level expectations

Serve as the primary logistics point of contact for cross-functional teams including outbound sales, project management, compliance, and shipping and receiving

Ensure adherence to international trade compliance requirements, with a focus on both U.S. and foreign-originating shipments

Collaborate with the Trade Compliance Manager and other leaders on SOP development, risk reduction, and best practices

Maintain accurate and complete record retention for all trade documentation

Stay current on global regulatory changes and ensure compliance in execution

Hazardous and restricted goods handling experience required, with familiarity with WEEE, Basel Convention, and R2V3 standards considered strong pluses

Provide hands-on leadership, coaching, and supervision for logistics coordinators and related team members

Deliver on key success metrics including OTIF, scheduling adherence, documentation compliance, and newly created KPIs that support customer satisfaction and speed to deliver

Qualification

International logistics operationsMultimodal transportationERP/TMS platformsTrade complianceTrade documentationMicrosoft ExcelProblem-solving skillsCommunication skills

Required

Minimum 7 years of proven experience in international logistics operations, including foreign-to-foreign and export shipments, with at least 3 years in a managerial capacity

Demonstrated success building, leading, and scaling international logistics teams in complex, multi-region environments

Hands-on expertise in multimodal transportation including airfreight, ocean freight, parcel, and OTR truck freight, with a willingness to perform tactical execution as needed

Strong working knowledge of ERP/TMS platforms and third-party logistics systems

Experience using CBP ACE system for EEI filings

Proficiency with Microsoft Excel and trade documentation platforms

Experience researching and applying accurate trade-related details: HS Codes, SCH B codes, ECCNs, licensing requirements, etc

Proven experience and deep understanding of EAR and BIS requirements for best practices

Strong communication and problem-solving skills with the ability to manage urgency and complexity simultaneously

Preferred

Hazardous and restricted goods handling experience required, with familiarity with WEEE, Basel Convention, and R2V3 standards considered strong pluses