RH · 4 weeks ago
Customer Experience Associate
Tracy, CA
Full-time
Onsite
Entry Level
1+ years expRH is a luxury home furnishings company focused on curating and selling spaces. As a Customer Experience Associate, you will deliver exceptional service, engage with customers to understand their needs, and collaborate with cross-functional partners to exceed customer expectations.
Design
Hiring Manager
Miriam Maguran
Responsibilities
Live Our Vision, Values and Beliefs every day
Represent the RH brand through polished communication, personal appearance and professionalism
Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations
Collaborate with cross-functional partners and Leaders to ensure the customer’s needs are not only met but also exceeded
Build brand loyalty and revenue by being well-versed in RH product offerings, processes and systems
Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships
Qualify and educate potential design customers on services offered by RH Interior Design
Qualification
Required
1+ years of experience in Customer Service, high-end furniture and luxury retail preferred
Poise and confidence to interact with high-end customers while maintaining confidentiality
People and relationship-driven
Driven to deliver first-class service and exceed customer expectations
Ability to recognize and respond to multiple priorities
Exceptional analytical, problem-solving and decision-making skills
Strategic, highly organized and results-oriented
Excellent verbal and written communication skills
Commitment to Quality with exceptional attention to detail
Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications
Willingness to work a flexible schedule, including evenings, weekends and holidays
Company
WE’RE LOOKING FOR A FEW GOOD PEOPLE WHO DON’T KNOW WHAT CAN’T BE DONE Some look for a job, others seek opportunity.
5001-10000 employees
H1B Sponsorship
RH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (13)
2023 (11)
2022 (20)
2021 (15)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Jack Preston
Chief Financial Officer
Dan Semo
Senior Vice President, Finance & Chief Business Optimization Officer
Recent News
The Motley Fool
2025-09-30
2025-09-29
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