Farmers & Merchants Bank of Long Beach · 1 month ago
Reserve Teller
Laguna Hills, CA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $24/hr
0+ years expFarmers & Merchants Bank of Long Beach is seeking a Reserve Teller who will provide exceptional customer service while processing deposits, withdrawals, and other operational transactions across multiple branch locations. The role involves balancing daily transactions and ensuring security for assigned cash and transaction documentation.
BankingFinancial ServicesLending
Responsibilities
Process various teller transactions such as deposits, cash checks, cash withdrawals, cash advances, Bank Card payments, loan payments, safe deposit payments, issuance and negotiation of monetary instruments, and Savings Bonds redemption
Receives checks and cash for deposits, examine checks for negotiability and proper endorsements, verify pertinent customer and account information such as dates, bank names, identification of the persons receiving payments, legality of the documents, check accuracy of deposit slips, verify written and other numerical amounts agreed, verify that accounts have sufficient funds, prepare and verify monetary instruments
Review customers’ accounts and answer basic customers’ questions pertaining to account activity
Count currency, coins and checks received by hand or using currency-counting machine and prepare them for deposit or shipment
Maintain accurate transactional journals by correctly listing all incoming and outgoing cash by denomination, utilizing proper transaction functions
Enter customer transactions into computer to record transactions and issue computer-generated receipts
Balance currency, coin and checks in cash drawers at end of shift, and calculate daily transactions using computer, calculator machines, and transactional journals, electronic or manual, must be accurate in accordance with teller procedures
Arrange monies received in cash boxes and coin dispensers according to denomination
Explain, promote or sell consumer products or services
Adhere to cash pay limits
Comply with federal, state and internal regulations
Comply with Bank security guidelines and procedures
Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned
Qualification
Required
High School Diploma or equivalent required
Clear understanding of the English Language (Spoken & Written)
Basic Mathematics Skills
Customer Service Skills
Critical Thinking, Judgment & Problem Solving Skills
Ability to actively listen & learn
Ability to use oral communication techniques to sell products or services
Ability to respectfully communicate with Supervisors and Co-workers
Ability to effectively deal with unpleasant, angry or discourteous people
Requires repetitive movement
Requires standing and/or sitting for prolonged periods of time
Requires lifting up to 40lb
Requires using hands to handle, control or feel objects
Comply with federal, state and internal regulations
Comply with Bank security guidelines and procedures
Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements
Must travel to various bank locations
Some Saturday hours are required
Preferred
Preferred candidate will have 6 months or more cash handling or customer sales/service experience
Company
Farmers & Merchants Bank of Long Beach
Founded in Long Beach in 1907 by C.J.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$200M2025-10-20Post Ipo Equity· $200M
1997-03-27IPO
Leadership Team
Melissa Lanfre
EVP and Chief Operating Officer
Kathleen Salmons
SVP/Chief Risk Officer
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