Apply on Employer Site

WSFS Bank · 3 weeks ago

Commercial Loan Servicing Specialist II

Wilmington, DE

Full-time

Onsite

Entry, Mid Level

$47K/yr - $78K/yr

2+ years exp

WSFS Bank is a locally headquartered bank and wealth management company committed to empowering its associates and supporting the community. They are seeking a Commercial Loan Servicing Specialist II to manage insurance processes, support SBA loan administration, and ensure customer requests are resolved promptly.

BankingFinanceFinancial Services

Responsibilities

Managing internal and outsourced insurance process for commercial, small business and SBA loans as it pertains to insurance tracking including issuance of forced placement of Insurances and flood insurance checklist preparation

Understanding SBA loan payment processing and government guidelines for reporting and remittance of funds in various situations

Assist with maintaining existing Escrow Disbursement and Analysis for Commercial Borrowers for Tax Payment and Hazard Insurance Premiums

Understanding preparation of pooled loan payment and payoffs to facilitate transaction postings sent within CLS teams

Handle incoming internal and external customer requests via phone, email and mail ensuring requests are resolved both promptly and thoroughly

Ensure all necessary due diligence is completed, all organizational documents have been obtained, and daily transaction reconciliations

Perform research as needed and escalate issues in a timely manner

Other duties or special projects assigned

Qualification

Commercial loan processesCompliance knowledgeInsuranceEscrow functionsExcelNCino experienceProfessional communicationResearch skillsProblem-solvingDecision-makingWritten communication