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Centria Autism · 2 days ago

Staffing and Operations Specialist

Allen, TX

Full-time

Onsite

New Grad, Entry Level

$24/hr - $26/hr

Centria Autism is dedicated to helping children with Autism Spectrum Disorder achieve their best developmental experience. The Staffing and Operations Specialist is responsible for coordinating assignments between Behavior Technicians and clients, ensuring operational efficiency, and maintaining compliance with staffing regulations.

Health CareHospitalMedical

Responsibilities

Collaborate with internal teams to understand operational requirements (shell schedules) and match suitable Behavior Technicians to specific clients

Build and maintain strong relationships with Field Staff Managers and Operational Directors to understand their staffing needs, address concerns, and ensure satisfaction with provided services

Provide administrative assistance to streamline operational processes, including managing schedules, coordinating coverage for PTO or leaves of absence, updating Behavior Technician availability and preferences, responding to inquiries about work, and following up on survey responses related to work opportunities

Monitor the Behavior Technician workforce by reviewing dormancy and timely offboard Behavior Technicians that are not interested in working

Provide services and gather feedback from Behavior Technicians to identify areas for improvement and ensure quality service delivery

Ensure adherence to legal and regulatory requirements related to staffing and employment by assisting with accurate records and documentation

Proactively identify opportunities to enhance operational efficiency, optimize staffing processes, and improve overall service delivery

Compliance with Centria’s Code of Conduct, policies and procedures, and Federal and State laws

Responsibility to report violations of Company policies or the Code of Conduct