The Management Trust · 3 weeks ago
COMMUNITY ASSOCIATION MANAGER I (Provisional License Required)
The Management Trust is a community association management company that focuses on building and maintaining communities with integrity and trust. The Community Association Manager I role is designed for individuals pursuing a career in community association management, where they will support the management team and develop the skills necessary to manage a full portfolio independently.
Real Estate
Responsibilities
Carry out the policies and directives adopted by the Board in accordance with our contractual terms and conditions and effectively communicate updates to support teams. Manage a small portfolio of assigned communities that may include single family, townhomes, condominiums, or commercial industrial complexes
Maintain current knowledge of governing documents, applicable state regulations, and local ordinances that apply to each assigned community
Responsible for oversight of the condition and recurring maintenance physical property of the Association in accordance with our contractual terms and conditions Work with support team to compile information and paperwork for Board meeting packets, including Managers Report, agenda, previous meeting minutes, executive session items, architectural items, and violation/work order reports
Work with support team to compile information for annual meetings, including signature cards, ballots, and candidate statements in accordance with state guidelines and governing documents
Work with support team to execute post-annual meeting checklist and ensure banking and state information is updated accordingly
Partners with support team to ensures all Association maintenance and legal notice deadlines are met and documented in system of record
Oversees and manages adherence to annual calendar
Partners with support team to produce letters, communications, disclosures, and documents for Association members as required
Coordinates with multiple external vendor partners in execution of Association operations
Attend Board and committee meetings as needed and required
With support team follow up on Board meetings with preparation of minutes, to-do lists, correspondence, calls to homeowners and vendors, issuing work orders and violations
Assist in preparation of annual budget with guidance from supervisor
Review and code invoices for payment, monitor cash and reserve accounts for cash flow planning for major improvements, issue check requests for reimbursement/other expenses, review budget and financial reports for reclassification of expenses and/or areas of concerns, and work with accounting staff to address Board questions and concerns
Other duties and special projects as assigned
Qualification
Required
High School Diploma (or equivalent); Associate's Degree preferred
Work independently, with little oversight, and with accountability to executive management for the end result achieved
Ability to identify and prioritize tasks
Highly organized and able to monitor records for pending deadlines
Ability to read and discern information from Association governing documents in order to maintain system information
Ability to utilize technology including phone systems, reports, and office equipment to efficiently discharge tasks
Experience with Microsoft Office suite of products – especially Outlook, Excel, and Word
Must be a team player
Adaptable and dependable with a solid attendance record
Professional and respectful demeanor with all staff and guests at all times
Demonstrate a positive attitude and ownership mentality; we believe each employee can build his/her own future
Strong ability to problem solve and utilize resources to bring solutions to client challenges
Strong written and verbal communication skills
Ability to delegate to internal support team members while maintaining accountability for the end result
Ability to provide conflict resolution to personality challenges that may arise with Board members or homeowners in a calm manner
Must have reliable transportation to conduct site visits and be available for evenings and occasional weekend meetings at client locations
Must be able to drive in the dark if required
Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy
Use standard office equipment, including: computer, phone, copier/scanner, etc
Ability to stand and walk properties, at ground level, for up to 4 hours as needed to support clients
Be stationary for periods of time
Relocate up to (25) pounds
Travel to and from offsite locations