Field Service Engineer IV jobs in United States
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Agiliti · 3 weeks ago

Field Service Engineer IV

Agiliti is a nationwide company specializing in medical equipment management, dedicated to ensuring quality medical equipment is available for effective patient care. The Field Service Engineer IV is responsible for maintaining high-quality medical imaging equipment, providing technical support, and ensuring compliance with regulatory standards.

Health Care
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot high‐end medical imaging equipment
Establish and adhere to preventative maintenance schedules
Maintain customer service logs and internal service records
Solve issues with medical imaging applications, electrical components, computer hardware, and software, mechanical and hydraulic systems
Follow Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements
Perform service, calibrations, and quality assurance check for an entire imaging system as per the ISO13485 standards
Deliver technical support on high‐end medical imaging equipment online and or via telephone
Communicate daily with customers to ensure resolution and proper follow‐up
Maintain system performance by performing system monitoring and evaluation, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to Original Equipment Manufacturer (OEM)
Interact regularly with radiologists, technicians, physicians, and other medical professionals to keep abreast of new and existing imaging solutions, issues and trends
Provide continuous up-time support for applications software issues associated with the X-ray and Vascular modalities
Utilize Digital Imaging and Communications in Medicine (DICOM) for viewing, filming, archiving, networking, and database administration
Prepare users by designing and conducting training programs, providing software support and reference
Supply online and telephone support for Windows and Linux

Qualification

Medical imaging equipmentTechnical supportSoftware supportDICOMComputer networksCustomer serviceProblem solvingCommunication skills

Required

Minimum 15 years of high‐end medical imaging equipment maintenance and repair experience
High School Diploma or GED
Must hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies
Basic computer skills; understanding of computer networks and equipment interaction
Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed to support a 24/7 schedule
Willingness to travel periodically to support business needs
The ability to lift, push and/or pull up to 75 pounds
The ability to often bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand and walk for extended periods of time

Benefits

Comprehensive Benefits Package.
Tuition Reimbursement.
Up to a 3% match on your 401K.
Make any day a pay day with Daily Pay.
Health insurance options for Medical, Dental & Vision plans
Short- and Long-Term Disability plans
Flexible Spending Accounts
Health Savings Accounts
Life Insurance Options
Paid Time Off
401K Saving Plan with employer match
Employee Discounts
Daily Pay program
Employee Assistance Program
Wellness programs

Company

Agiliti is a provider of health care technology management and service solutions to the health care industry.

H1B Sponsorship

Agiliti has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-02-26Acquired
2021-04-22IPO

Leadership Team

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Tom Boehning
Chief Executive Officer and Board Member
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Tom Leonard
CEO and Board Member
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Company data provided by crunchbase