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Gallagher · 1 day ago

Claims Advocate

Rolling Meadows, IL

Full-time

Hybrid

Senior Level

$88K/yr - $170K/yr

5+ years exp

Gallagher is a company that helps clients face risk with confidence through a client-centric suite of consulting tools. The Claims Advocate is responsible for managing all claims for assigned municipal members within a self-insured risk pool, ensuring proper administration and resolution in alignment with pool policies and regulations.

ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management

Hiring Manager

Kayla Klopp

Responsibilities

Manage complex municipal liability and executive claims, including Directors & Officers (D&O), Employment Practices Liability (EPL), Cyber, Errors & Omissions (E&O), Crime, and Fiduciary

Review, report, and coordinate claims with excess carriers and reinsurers

Collaborate with municipal representatives, brokers, and attorneys on policy interpretation and coverage issues

Maintain strong relationships with member entities, board of directors, carriers, and legal counsel

Provide timely and accurate claim status reports to the board of directors and participate in board meetings as required

Stay current on statutory, regulatory, and common law developments impacting municipalities; communicate updates to members

Attend training sessions and industry conferences to maintain expertise and product knowledge

Ensure confidentiality and compliance with pool governance policies

Oversee reserving practices, litigation guidelines, and defense counsel engagement

Drive early resolution strategies and act in the best interest of the pool and its members

Evaluate defense counsel performance annually and recommend adjustments as needed

Qualification

Municipal liability claimsExecutive liability claimsClaims managementInsurance designationsClaims software proficiencyCustomer serviceMicrosoft OfficeCritical thinkingTime managementInterpersonal skills